Thanks to the incredible team at Eastgate Mugg & Bean being waitron, Lee Ann, and the manager, Dingane.
Lee Ann was an absolute gemāwarm, attentive, and intuitive. She struck the perfect balance between friendly and professional. She made us feel welcomed and taken care of, like we were longtime regulars.
But the true standout of the branch was Dingane, the manager. His leadership and presence were unmistakable. He made a point to check in personally with us, and it didnāt feel like a formalityāit felt sincere. Dingane exudes hospitality; you can tell he sets the tone for the entire team. His charisma, attention to detail, and ability to connect with guests made a lasting impression. Itās rare to meet a manager who not only ensures everything runs smoothly but also genuinely enhances your experience.
Thanks again to Lee Ann and Dingane for turning a good meal into a pleasure being served at Mugg &...
Ā Ā Ā Read moreWill def not be returning to Mugg & Bean Eastgate. Trading hours states 7:30 on Sundays. We arrive there at 8:00. No one to wlecome you, as they are still cleaning tables and nothing ready to service customers.
They are mopping the floors with the most dirtiest of mops which smells so bad you cant breath. We sit down and are then asked to pick another table because we are in the way of the man who wants to mop there.
No one to assist clients as all are busy with sorting out sugar, salt etc for tables. In the 15 mins we sat there, I noticed that not once was the mops used to clean the floors rinsed out, using the same disgusting mop throughout the whole store. We left as we just could not handle the gross smell hanging around any longer.
Hope the kitchen is cleaner than front of house. No wonder the previous store closed. No management or supervision. Very dissapointing and concerning with...
Ā Ā Ā Read moreA Monday Treat at Mugg and Bean Eastgate
I had the Peppermint Crisp Cake and the Serious Cappuccino. I thoroughly enjoyed the choice of cake, the fresh cream and caramel combo have a nice finish, the caramel just melts in your mouth. The cake is moist and the sponge is soft which just adds to the overall cake tasting experience. The cake is also topped with a Tennis Biscuit & Chocolate mint sprinkles to add to the sweet finish.Iād highly recommend this particular flavour, itās worth the hype.
To balance my sugar craving I had the Serious cappuccino and Iād highly recommend it for anyone looking for a strong coffee blend.
If you are looking for a quiet space, this restaurant is perfectly placed. Itās downstairs away from the noise and the perfect spot to either work or reset.
Thank you to Joshua for the amazing service, my coffee and cake treat wouldnāt be complete without your warm...
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