Rocomamas offers a lively and vibrant atmosphere that sets the stage for a fun dining experience. The restaurant's modern decor, coupled with its upbeat music and friendly staff, creates a welcoming ambiance that immediately puts you at ease.
As I stepped into Rocomamas, I couldn't help but admire the trendy vibe and the eclectic mix of diners, all adding to the restaurant's lively charm. The seating arrangement provided a comfortable and casual setting, perfect for enjoying a meal with friends or family.
While the overall experience was enjoyable, I must admit that I wasn't completely satisfied with the burger I ordered. Despite the restaurant's reputation for flavorful and unique burgers, the one I tried didn't quite live up to my expectations. The patty was slightly overcooked, and the toppings seemed a bit lackluster, leaving me wanting more in terms of taste and presentation.
However, it's worth noting that Rocomamas offers an extensive menu with a variety of burger options and creative toppings, so my experience might not be reflective of all their offerings. Additionally, the restaurant's wide selection of sides and milkshakes provided a nice complement to the meal.
While the burger may not have been my favorite, I wouldn't hesitate to return to Rocomamas to explore other items on their menu and enjoy the inviting atmosphere. It's clear that the restaurant prides itself on delivering a memorable dining experience, and with some personal adjustments to my order, I believe I can find a delightful combination that suits my...
Read moreI recently had a takeout experience at RocoMamas Eastgate that started with a bit of a mix-up. I ordered for pickup but was accidentally given a doggy bag instead of my actual order. Wiseman, the night manager, went above and beyond to fix the situation.
While I couldn't get my food delivered that night, Wiseman arranged for me to time in any time and speak to a manager. When I arrived to pick up my remade order, Nolundi greeted me with exceptional customer service. Not only did she have my hot and fresh meal ready, but she also surprised me with a delicious chocolate shake on the house!
Despite the initial mistake, I was truly impressed by how RocoMamas Eastgate handled the situation. Wiseman's proactive approach and Nolundi's friendly service turned what could have been a frustrating experience into a positive one.
Thanks to their efforts, I'll definitely be back to...
Read moreI visited RocoMamas eastgate with my girlfriend today. we enjoyed the meals but the service was appalling, i'm still in disbelief of our waitress Mickey, it was our first time trying out RocoMamas but wow!!!
She dumped the menus and 2 pens never even cared to offer drinks, Mickey our waitress with the dreadlocks made us feel like she is doing us a favour by serving us, she was super disinterested in serving us. we still tipped slightly over 10 percent even with the horrific service. she didn't even say thank you after we paid she just grabbed the bill with the cash and ran off untill we left. i was even mad at myself for giving her a tip because that was the most disgusting service i have ever received sinced i started breathing.
I will try a different RocoMama next time, i can never return to...
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