Steers Loch Logan — Restaurant in Willows

Waited for an hour for my food. As I went to go check , the guy that was working gave me attitude. As they gave me my order after waiting for an hour, he didn’t give my full order so I went back to get my extras that I payed for. He refused to give it to me at first and then finally gave it to me but threw the order instead of giving it to me properly and apologising for the inconvenience as he should because my order was delayed. A lady that works there even came to apologise on his behalf but he didn’t apologise even if he was in the wrong. Worst...

Terrible service. Team lacks communication, coordination and professionalism. They will literally look at you and ignore you, continue working while you wait there.

1. The orders take forever
2. They don't communicate with customers
3. They don't know their roles and are always blaming each other.

Buying...

Ordered breakfast at 09:28 then I said I would come back to collect it, when I went to collect it. It wasn’t even prepared not just that the staff at the weren’t even aware of my order. Your staff at Lochlogan waterfront doesn’t respect other people’s time. At 10:30 I’m still waiting for my toast to...