Kervan Turkish Restaurant COEX — Restaurant in Seoul

Title: Has Nothing to Do with Turkish Cuisine

We’ve been traveling around Asia for about 3 months now, and while walking through a mall in South Korea, we came across a Turkish restaurant called Kervansaray. We thought, “Why not have some familiar food for a change?” After all, it’s our cuisine, our culture.

But unfortunately, the experience was far from what we expected.

None of the waitstaff were Turkish—which is fine, we can communicate in English without any issue. I ordered a mixed grill for one and a half persons. Naturally, I expected it to come with bread, just like it would in any Turkish restaurant in Turkey. But it didn’t.

When we asked for bread, we were told it’s an extra charge—about 100 Turkish Liras for a single piece. Honestly, it’s not about the money. I didn’t order something cheap. It’s about the principle. In Turkish culture, bread is a staple that always comes with such a dish.

By the time the bread finally arrived, the meat had already gone cold. And when it’s cold, it becomes chewy like rubber. That really ruined the entire meal.

I did see that the chefs were Turkish, and on my way out, I respectfully thanked them. I wasn’t there to demoralize anyone or criticize for the sake of it. I usually prefer trying local cuisine when abroad, and I rarely go to Turkish restaurants. But seeing the Kervansaray name, a brand we’re familiar with in Turkey, we assumed it would be a safe and authentic choice.

It wasn’t.

The staff were polite and kind—that’s not the issue. But the food was nowhere near worth the price. Instead, you could spend the same amount on a proper Wagyu steak and leave truly satisfied. Unfortunately, here it felt like we were chewing...

The food is pretty good and the interior is nice! But sadly, the taste is not always consistent. For instance, the shephard salad we ordered today tasted and looked different from our last visit--the veggies were chopped too big, and I really couldn't taste the herb. Moreover, the lamb shish kebab was a bit saltier than what we had remembered, leaving us extremely thirsty after finishing our meals. Lastly, the adana steak was not very tender, which was a little disappointing. I also like to add that the service is not consistent as well. We were all so pleased by the service we received last time, but I was not happy when our server didn't notice that our daughter needed the basic things: utensils, a plate, and water this time. And, we had to request for them twice. They need to train the staff better to provide good service and tasty food ALL the time! That being said, I'm not sure we would like to come back here after ...

In my opinion the food is nothing To original turkish ,food is turkey just the name , The price is fire compair to turkish ,and the quality is nothing in taste or shape , 2 pide meat with cheese and 2 ayran or light yogurts cost 58000₩ (45 $ ) nothing new in the food especially the dough or the cooking only name they think halal food name is enough for the quality and price this is turkish restaurant when they run business , and during the restaurant is opening time but the grill chef is in hurry to clean the grill fire , in same time the oven chef was work in food order next to him in less than one meter , always turkish chef less in cleaning he can work 3 to 4 hours he don't wash his hand In last 50 times i visit seoul thanks God this my second time visiting this kind of brand It just waist time and money both Indian or turkish no trust in there food they sell you dream...