Punto BCN — Restaurant in Barcelona

I am very disappointed. We often visit this club and have always felt comfortable. But on the last visit, the guard behaved extremely unprofessionally: for no reason, he began to demand a passport, although this had never happened before. Moreover, he made disrespectful statements about us as trans girls.

Instead of the atmosphere of respect and security that you expect from the LGBT community, we got the opposite. I hope the management will pay attention to the work of the staff, because such an attitude spoils the impression...

The bar is beautifull, clean and nice ambience. Despite that, I had a terrible experience with the bartender. He was rude and unprofessional, and also not a honest person. I asked for a menu and he didn’t give me. Also I didn’t receive the recipe and I’m pretty sure he overpriced the drinks. He trew things inside the bar like he was upset with my presence and all people around notice the same. The bar is beautiful but put people working like that make me never back...

The barman huffed and appeared irritated when I tried to order a mojito. He then told me that there are no mojitos. When I pointed out that we had been served one previously by his colleague and the group next to us had just been served three, he was very rude and said it's not possible now, without any explanation as to why.

There was also no soap in the men's toilets and the music in the bar was too quiet, creating a strange atmosphere.

I would not...