One of the worst experiences I’ve ever had in a bar. My girlfriend and I ordered a Black & Black, a very common drink in Irish pubs, and the barman’s response left us stunned: “What? How about I slap you on the face and you go back from where you came from?”
This wasn’t a joke. He genuinely refused to serve us with a level of rudeness that was completely uncalled for. Instead of a polite “sorry, we don’t do that here,” he decided to insult customers who were simply ordering something that was on the menu.
What makes it even more absurd is that they clearly stock blackcurrant liquor, so why act as if asking for it in Guinness is some kind of crime? If you’re working behind the bar, you’re there to serve, not to judge, mock, or humiliate the people paying to be there.
The arrogance and hostility ruined the vibe despite “agreeing” to serve the drink in a very impolite way. Hospitality should be about respect, and this place failed completely. I strongly suggest going...
Read moreWe had a really disappointing experience here night of 7/19. We came in to grab a drink but there was a guy inside with a large dog, no leash, no muzzle. The dog came right up to us and suddenly jumped toward my companion, which startled her and made her scream. Instead of apologizing, the guy got upset and started blaming us for reacting, which led to an argument. I don't care about the guy. What made it worse was how the staff handled it. The bartenders acted like we were the ones causing the problem. We’re dog lovers but this was not okay. Dogs should be under control, especially in a bar. It’s the staff’s job to make sure the space feels safe and comfortable...
Read moreThe experience was terrible. This place has crazy theft! I lose my purple bag with laptop, purse, passport and some documents here right under the CCTV! When I asked for checking the CCTV, they said the owner was not there and will have to look at the CCTV until tomorrow and they will call me back. So I left my name and number then waited until next day. I didn’t receive any call or message the next day so I called the their number and texted them but no response! A few days later, I got the reply from the owner after I write him an email. He said he could not send me the video because he checked it and nothing really...
Read more