El Claustro — Restaurant in Granada

Honestly despite being given a free meal after our first complaint of being ripped off with being charged for bread and appertif we went back for the promise of they would make it up to us which you would have thought would be good. On arrival there was no attempt to acknowledge us waiting by one of the staff who was a waitress counting money in the cash register. We stood there for about 6 or 7 minutes she glanced up and continued counting like some sort of scrooge at christmas. We decided to the seat ourselves. Well the reality the chef cannot or is not qualified fully the food is simply basic poor food dressed up on a plate made to look pretty and something it is not . The caviar was poor and had stale chou. The steak I had was nothing near medium to well done and the sauce was tasteless but had hints of what I think was goats cheese it was honestly disgusting I forced it down as I did not want to complain in front of my wife again and it was her birthday but she was having the same issue her sea bass was stone cold just like the bread that clearly is kept in the fridge before serving not even an attempt at re heating properly. Desert a disaster one dish ok the chocolate but that was it. What was amusing is the general manger attempt to interact and almost come across as a complaint that on them I had ordered a 90 euro bottle of champagne and caviar ,too right I wish I had ordered more expensive items considering them wasting our time with slop dressed up on a plate how stupid do they think people are. We have been given also Free concert tickets but will not bother going considering all the other complaints that clearly are ignored as they are repeating the same issues year on year . Honestly we would steer clear for the money they try and get you for this in our opinion is a reasonable 3...

My wife & I decided to treat ourselves by going to highly rated restaurant. Upon getting to the restaurant, we were treated very nicely by seating us in the atrium. This place is beautiful with architectural design. Based on waitress’s recommendation, we order 1 fish & 1 meat dishes. Complimentary tapas was very good & we expected the same quality for our dinner. What a disappointment! Iberia pork shoulder was just plain thinly cut with nice sauce. However the pork was not fully cooked & the dish came with nothing else. Fish came with nice green sauce. However, again not fully cooked & again came with nothing else. Spending €22 each was a waste for us. In addition, they charged €5 each person for service fee. Never try this...

This is located within the Hotel Palacio de Santa Paula, which is a converted convent. The scenery is gorgeous, albeit quite hot in July, and the food (all of it) was mindblowing. For aperitif, we had the tuna and the hummus, and wow wow wow. Even better - combine them! Then, for dinner, we had the lamb shoulder, the roasted duck with chili sauce, the beef tenderloin, and the marinated pork. And - o.m.g. the sides!! Truffle mashed potatoes and steamed veggies. Literally to die for.

Juani's service is amazing and he made us feel very welcome and appreciated. Highly recommend this to anyone in Granada, even if not staying...