Such slow slow service!
So disappointed to give this resteraunt such a deservingly low rating; the decor, space, and menu is beautiful, probably interior wise the nicest in Fuerteventura! We had such high hopes the service and food would match the look. It did not.
We waited over an hour for our starters which was just 'bread with tomatoes' and muscles. During our time waiting for our starters 3 tables around us who arrived 40 plus mins after us had sat down, ordered and eaten there starters and some even onto mains. We eventually found a server who located our starters which had been sitting at the window, we assume the entire time as they were soggy and freezing cold, but at that point we were happy to finally have food and just ate it.
We then continued the wait for our mains which was suppose to be a well done sterlion steak and a medium rare surf and turf. Again we waited roughly a further 40 mins, during which a server came and asked if we wanted the desert menu! When we said we were still waiting for our mains she seemed confused and just said "oh ok" and left. Later a different server asked if we liked the food, we again said we hadn't gotten it yet! I suppose there was language barrier because she just said " your welcome" and left.
Eventually when all the surrounding tables had come and gone, we asked another server if there was an issue with the food that we had been waiting and all the people who came hours after us had eaten and left before we even started? she told us there's something broken in the kitchen, which I find hard to believe cause everyone else around us food was coming out fine and coming out fast? Finally after even longer wait, we found yet another server who went and got us our food, but the well done sterlion arrived raw and dripping blood, and the medium rare surf and turf arrived extremely well done. I had to proceed to eat my overdone surf and turf while we waited on the raw sterlion to be cooked.
We had planned on getting desert but we didn't want to wait another hour for that so we asked for the bill. The server giving us the bill asked if we enjoyed the food we explained yes but we were bit fed up the meats were mixed up, we waited over an hour for cold wet starters over another hour for mains, she apologised and said she'd look into it she came back offering us shots from her boss (which most resteraunts give you anyway with the bill!) but we declined and just asked for the bill.
Ultimately a lack of communication or misunderstanding on the servers end seemed to be the issue. The original server who took our order to begin with, never once came to our table after and all the following servers were having to catch up and fix each others mistakes? Not once did we see the same server at our table twice, which I think paired with language barriers caused confusion on their end.
An extremly frustrating dinner. The ajoining desert bar however is the opposite, they have excellent friendly service and are really speedy. Plus great crepes... the desert bar gets 5 stars. The resteraunt 1 star. Polar...
   Read moreWe were lured in by the cheap prices but wish we had paid out more for somewhere else. Service was extremely poor. We waited a long time for our orders to be taken. When asked how big the steak as it doesn't specify on the menu we were told "quite big, a good size for you" whatever that means... Food came out quite quickly from what looked a nice and varied menu but unfortunately the food wasn't great. Also, the waiter literally ran away without even pausing when giving us the food, leaving me without the sauce that comes with my meal and didn't ask if we needed anything else. So my boyfriend got up and had to help himself to the sauces in the middle of the restaurant under a counter and I waited for mine... asked the waiter that left our food as he ran past again. He said yes, kept going past but have brought it so I had to ask someone else who eventually brought it so we could start eating. Mixed grill had some small, poor quality pieces of meat including steak (which my boyfriend wasn't asked how he wanted cooked) and I had the "good size for you" steak. It was quite big but extremely chewy to the point that I wanted to spit some out and didn't really enjoy it. Unfortunately, none of the staff came back to ask how the food was so didn't have the opportunity to complain. When they came to collect the plates we hastily asked for the bill in the fear that if we didn't we would be waiting forever for it! Will not be returning and would...
   Read moreThere is always a man outside ready to help you out for menu, some may find it intrusive but some may not. Either way he is very polite. Restaurant is one of the better looking restaurants. Clean, well designed and good flow of sir due to the huge open windows along it's walls. Open gantry kitchen.
Menu is different to their website now and to previous photos by the looks of it from the other reviews.
Service is friendly by 90% of staff. Very professional for example. Water is poured for you, thick napkins laid via utensils and not touched by the staff, free standing wine buckets if wine is ordered and wine poured for you etc, app get nice and feels a bit more special than some restaurants "on the strip"
Steaks are one of the best in Corralejo, seasoned well, not overcooked and tender. Arrives on wooden planks with a total metal dish on top go keep it all pipeong hot. Drinks are average priced. Starters are all absolutely amazing and not the usual you find in every other restaurant which is such a bonus.
Staff when not over pressured by a busy restaurant are attentive and friendly, however when too busy the service does become a bit basic so it is best to get in early.
Been a few times trying various meals they serve.
The desserts are to die form they have a ice cream parlour next door making the ice cream from scratch and every flavour imaginable and they so not disappoint.
Well done poco loco for being a...
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