Laprospe terraza-gastrobar — Restaurant in Madrid

I've reflected, and still feel this is the worst service I've ever experienced in a restaurant.

To be balanced - the pros are that it is in a good location, and the prices are reasonable.

However, this did not compensate for us being verbally abused whilst eating here. It was an unusual experience, but we quickly realised that we were treated badly because we were foreign.

The man running things (short, black hair, some facial hair, quite chubby) was dismissive of us, and made clear that he was serving the locals before us. He mocked our attempts at Spanish (no, not in a jovial way), we had to wait over an hour for our bill, and he became aggressive and verbally abusive towards us when we asked for it a third time. All the while, we saw locals arriving, eating and leaving in the time we were waiting. It was quite shocking.

We made a hasty retreat, and were reassured by a local that he can be quite rude/strange at times, so it was nothing personal. I'm not sure if that made it better or worse!

But it was a very uncomfortable/slightly frightening experience, and we will not...

I only took one photo of the food, which is such a disservice to the deliciousness and the type A service we got. Two ladies served us, one whom spoke very little English and the other none at all, but they were AMAZING! They did their best to help us choose two meals and made recommendations for dessert and drinks. It was after 10 pm but you wouldn't know it! The place was alive and waitstaff were upbeat. Wish I could have gone back. We ordered grilled beef with patatas bravas and the other was an open sandwich with brie and caramelized onion. I could not have enough of either dish. After stuffing my face, I still had dessert. I can’t remember what it was but it was a cake and it...

I very much enjoyed my meal at LaProspe! Pedro was my waiter and he was very kind, friendly, and attentive. I am a solo traveler and I was ready to order multiple items from the menu thinking they’d all be small bites, but Pedro kindly recommended I reconsider so that I wouldn’t have so much leftover food. I am so glad I listened to his great advice! He advised me very well and I ended up being very full and content with my meal. Throughout my dinner Pedro made sure I was satisfied with my meal and even recommended dessert. He was attentive and made my visit...