I think Kuili Korean BBQ is one of the best KBBQ restaurants in Madrid in terms of food and atmosphere.
What I dislike though is their service, especially the waitress who is in charge of the front of house. I had a reservation at 13.30, but arrived 10 mins late. When we got there, she was on the phone fixing up another reservation, so another waitress decided to entertain us, but no, this other girl wanted to do things her way.
So at 13.47, she looks at us and tell us because we were late, we would have to eat faster since usually guests are only given an hour and a half. Please note that if you reserve here, it doesn't say this on the website. Also, we arrived ten minutes late and it wasn't our fault that she was on the phone when we arrived. She could've let someone else bring us to our table, but instead decided to waste more of our time there. We also only got to our table at 13.53.
All the rest of the staff were nice, friendly, and helpful. This one though felt like she had a vendetta against us. For the rest of our time there, she would come over and raise the heat of our grill WITHOUT ASKING OR TELLING US (we lowered it because we didn't want our meat to burn as we ate). When she sat us down, she didn't really explain to us how to order.
When we were ALMOST done, she came up to us and asked if she could take things already. We still had 20 minutes left in our time, she could've asked if we wanted dessert, but it felt like she was just so ready to get rid of us.
So we sat there for a bit, and without asking for the bill, we were offered it. I swear, this girl was rude and I completely dislike her. Just be warned. I wish I...
Read moreI have been living in Madrid for two years as a Korean resident. Recently, I came across this restaurant while looking for Korean cuisine, and my experience was truly shocking.
First of all, although the restaurant’s name and menu prominently advertise “Korean” and “K-food,” there was not a single Korean staff member present. While it’s understandable to hire foreign employees, the real problem is that the restaurant presents itself as “Korean” while having no genuine connection to Korean culture.
The interior was covered with Korean text and signage, but much of it was grammatically incorrect or nonsensical. As a Korean, seeing this felt less like decoration and more like an exploitative act using Korea’s identity for commercial gain—a clear case of cultural misrepresentation.
I don’t know the nationality of the owner or their intentions, but one thing is clear: using Korea’s culture and image purely as a marketing tool, while distorting and trivializing it, is an act of cultural appropriation and fraud.
With Korean culture gaining global recognition, such distorted imitations only harm the reputation of authentic Korean cuisine and culture. Restaurants like this are not just misrepresenting food—they are undermining the cultural standing of the...
Read moreThis Korean-style barbecue buffet chain restaurant, though not spacious, is highly recommended for reservations due to limited capacity. The owner and wait staff are exceptionally friendly, paying meticulous attention to details.
Our order included Falda de ternera con salsa especial, Chuleta de cerdo en salsa, Torta de marisco coreano, and Bibimbap de ternera – all delightfully fresh and delicious. While the barbecue meats may seem modest in size for the price, the deli items are reasonably portioned. Regrettably, some initially ordered dishes were not served, despite reminders, yet they were not billed, and we were too full to request them again.
The vibrant Korean decor complements the above-average food and service. Notably, as the restaurant had recently opened, some arrangements were not fully in place, resulting in occasional confusion. The wait staff occasionally mixed up orders, requiring frequent reminders, but the owner's friendliness and complimentary small dishes enhanced our overall experience. With a reasonable bill of 50 euros, we hope for smoother operations in the future and look forward...
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