Nice To Meet You Restaurant & Lounge — Restaurant in Madrid

Totally below par.

Booked this for an anniversary meal after seeing the menu and setting of the restaurant. What a disappointment. The view is lovely but the ledge was covered in old bird poo which could have been easily swept away prior to service. We ordered a bottle of cava, this was brought to the table with two different sized wine glasses and was poured by an uninterested waiter who spilled a fair amount of it. We were then brought an aperitif which we were told was a potato cream with bread. This was so painfully sweet it wasn't worth finishing it needed a heap of seasoning and maybe some heat to make it tolerable. The starter we ordered to share was the Spanish potato salad, again missing basic seasoning and lemon. We ordered the squid with ratatouille and the beef tenderloin (medium rare) for our mains. The beef came out completely over cooked. When I told a waiter he walked off and another came to check I wasn’t lying? He agreed it was awful and took it back whilst leaving my partners out to get cold. The squid was also over cooked and chewy she couldn’t even cut it with her knife. It was obvious both meals had been left out on the pass over cooking and waiting. 12 minutes had passed since my overcooked steak disappeared so I told the waiter to not bother bringing it as the food is dreadful and even if cooked well it wasn’t worth €24 from appearance. He pulled a face and walked away - a common theme from the waiters.

I was genuinely excited to come and got great vibes for 5 mins before it went down hill. Overall below average food with lack lustre service. THE VIEW IS THE ONLY GOOD THING hence the 2 stars....

I had the weirdest experience at this place. When asked what we'd like to drink, the waiter refused to let us have the wine we order. They suggested we have what they recommend as it was "cheaper and better for everyone". We questioned them twice on why and they awkwardly continued to say "it's better for us all of we just accept it and move on to food"... So we began to say what we'd like, and again, the waiter made a disagreeing expression and asked "what would you get if you weren't having that". We again questioned the waiter asking why and after much back and forth of vague responses, they finally said "it's not good. Maybe have this" as they suggested a different thing... We later ordered coffee, which ended up being on the house and then order a drink to have on the sky lounge. Once again, the waiter began to be weird. They suggested we order our drinks of them, they said it was better. So we did just that. When arriving with our drinks, they began to pour the chosen drink into a glass with ice, but never stopped pouring. There was at least 4 measures in the glass. Barely enough space to use half the soda mix which I would have been glad to have had the waited not poured it all into the glass, completely overflowing and pouring all over the table ledge. I'm still so confused about the whole experience and feeling hungover from...

Nice to meet you ? Not really. Came here with 7 other friends and I must say the hospitality we experieced was terrible! The first question they asked before even seating us was "how do you want to pay? Do you want to have 1 bill or two bills?" Gives a great first impression... We didn't quite understand the question untill they told us that we would be seated on two different tables... in other words apart. Kind of strange when the pupose of going to the restaurant is to eat ogether. We tried to make them understand that we wanted to be seated together... but they were just so unflexible and said that would disturb their functioning? Quite frankly, I don't see what's so hard in placing tables together and working your way around... Any other restaurant would have just got on with in and found a way to seat us together. However that seemed to be too much of an effort for these guys... I'm not going to go in further detail as I could go on for ever... but another thing that shocked us was the bread they tried to charge. 18 euros for not even a loaf! Just a couple of slices that we barely even touched! What a joke! P.s. The manager never even showed himself -big round of...