It was our first time in Chiringuito. We passed by it many times and finally had the opportunity to try it out ourselves. We were greeted very warmly and the atmosphere is absolutely breathtaking especially during the sunset hour. Once being seated our waiting approached us in a bit hectic way and let us the menu. When we were ready to order our drinks he replied to our choices "i really don't recommend you this one". The same reply to our second choice "if I was you I really wouldn't take it". Despite recommending us other options on the menu, it left a very poor impression. Additionally we ordered a portion of fries and an item from the vegan menu (which is quite extensive and many options were available) which our waiter unfortunately did not know existed. After approximately 15 min our waiter returned informing us that the vegan option was not available anymore. After another 5-10 min he came back to ask to take the order for an alternative dish. Overall, the waiter kept blaming the kitchen or the bar to be late and busy, which is not professional. As we were seated more on a side, unfortunately we didn't receive a lot of attention by the waiting staff. No one checked on us during the dinner. The main course arrived after a good 30 min however the fries were still missing. We had to ask two more different waiters, both of them were quite unfriendly, one of them just telling us in spanish "digame" from far away and then promptly rushing away without replying to our response, especially not even apologizing for taking an hour to bring us a portion of fries. Finally our fries arrived which were a disappointingly small portion for 7€. It seemed like we had gotten the leftovers as the majority of fries were of 1-2 cm length, making it impossible to dip them into the condiments. Once it came to the payment transaction, our experience got more and more disappointing. When asked to pay, the reaction of our waiter was not very happy. As we were a group of people we asked to pay separately and had already figured out how to split the bill ourselves. After the first transaction he quite rudely asked to pay all together as it would be easier for the cashier to handle the bills. We denied and he seemed very annoyed. Once all of us had paid he told us that 21€ were still missing. After a quick look at the bill by one of us we figured out that the dish that was unavailable had not been voided yet. We felt like he was even more annoyed and made us feel likenwe were trying to trick him. We were about to leave when he stopped us again saying that 10€ were still pending. As we did the math correctly, we were certain that we paid the full bill. Telling us "you can calculate yourself" whiles standing in the middle of the restaurant, we used a calculator to double check everything. Without asking our waiter delegated our calculations on our phone and typed the calculations in himself to find out that he was wrong this entire time. We have never experienced being accused by a waiter ever, and we certainly did not expect it in a 5* property. We will definitely not...
Read moreI recently had the pleasure of dining at Fendi Beach Club Restaurant in Puente Romano, Marbella, and it was an extraordinary culinary experience from beginning to end. The restaurant's stunning location with beautiful sea views added an enchanting touch to the entire dining experience. To commence the meal, I enjoyed a delightful starter consisting of a tantalizing tuna salad and delectable eggplant. The combination of the fresh tuna and the flavorsome eggplant created a harmonious blend of textures and tastes that delighted my palate. It was the perfect introduction to the exceptional flavors that awaited me. For the main course, I had the pleasure of indulging in the seafood paella. It was a true masterpiece. The fragrant rice, infused with the essence of the sea, was cooked to perfection. Each bite showcased a delightful medley of succulent seafood that transported me to the coastal regions of Spain. The paella was a testament to the culinary artistry of the chef and left a lasting impression.
During my dining experience at Fendi Beach Club Restaurant, I had the pleasure of a special visit from the chef himself. Being aware of my reputation as a discerning critic, the chef took the time to personally come to our table and engage in a conversation about the meal. This personalized interaction showcased the chef's commitment to excellence and his genuine interest in ensuring a memorable experience for every guest. It was evident that he valued feedback and was dedicated to continuously improving his craft.
Throughout my dining experience, the staff provided impeccable service, ensuring that every aspect of the meal was attended to with care and attention. The combination of the scrumptious food, attentive service, and breathtaking views created an ambiance that was both captivating and unforgettable. I would also like to highlight that Fendi Beach Club Restaurant holds the distinction of being the first of its kind in the world, established in June 2023. This unique achievement adds an extra layer of exclusivity and prestige to the already remarkable dining experience. In conclusion, my visit to Fendi Beach Club Restaurant was an extraordinary culinary journey. From the delightful tuna salad and eggplant starter to the sensational seafood paella, every dish was a testament to the chef's artistry and attention to detail. I highly recommend Fendi Beach Club Restaurant to anyone seeking a remarkable dining experience...
Read moreTable for 4 - 22:15 Saturday evening Because we only made the reservation close to date itself, we received a table in the 'building' rather than the beach location. Understandable, but the ambiance and service was/is clearly focused on the beach part, feeling somewhat neglected sitting with just a few others (outcasts) and surrounding empty tables. That feeling further developed by the service provided. We had to remind the staff, if we could attract one, that we ordered drinks/food which didn't arrive (in full) yet. For 3 the food was served, whilst the 4th had to sit and stare at the empty space in front of him for 20 minutes. I offered a portion of my salad so he at least had something to eat whilst our food wouldn't cool down. A glass of red wine which was ordered as a first drink only arrived 15 minutes after the fiod was brought. All that time my friend was just sipping from the shared waterbottle we ordered. At no time, anyone, from higher ranking, came to visit our table to ask if all was fine. Whilst it became more clear that the staff was running around like chickens without head, we concluded that this would be the night and settled our expectations for acceptance. Chaotic would be the best word.
From this hospitality brand, for the summer collaborating with high fashion brand FENDI, it was an absolute failure. My friends and family expect and pay for an experience they couldn't live up to. That's ok if they would have informed me that, due to reasons, the service expected couldn't be delivered. At least I would have had a choice other than paying full price for disgracefully...
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