The Fisherman — Restaurant in Puerto de la Cruz

Avoid this place for your health & security. I arrived for dinner on my own at about 7pm. My 1st choice was not available supposedly sold out. This in hindsight was unlikely as there were few customers there! Black pasta with mixed fish including squid. I accepted their alternative suggestion of Paella with mixed fish, while it was tasty, it was a very mean serving! 3 tiny tiny clams, 3 very small mussels probably smallest I'd ever seen. And 5 prawns, 1 large 4 small. To add insult to injury as I finished I found a hair on the plate. As I'm bald it was not mine. I pointed it out to staff, 1st one ignored me, 2nd finally after 20 minutes brought out a more senior. They offered me desert, I had a coffee. The bill came to €22.30. They had given me the coffee free! Seriously disappointed but the story got worse! I paid €20 and left. I was followed and accosted by another staff member a Belgian who accused me of not paying in the middle of Playa Charco. We had a shouted argument, I was concerned that I was about to be attacked! When I kept shouting that they had a hygiene problem in their kitchen, his aggression diminished! I don't believe that I have had a worse experience in a restaurant in very many years! Avoid this place for your...

We definitely returned more than once here.

Lovely service and fantastic food. The team was very good in attending to our needs and always with a smile. It is one of the places, where you are left to finish your starter and then you are served to enjoy your main meal. To add to the great hospitality, the personnel spoke a variety of languages, which made it extremely easy to connect with and left a good impression.

The atmosphere overall is good. You have a small restaurant with a few tables in a tiny street. Yes, people do pass by and can see your food. But if you are bothered by that there are options to be placed on the inner side. Compared to the main square and other streets in the city, I definitely felt very comfortable there and was able to have a normal conversation with my partner, without being bothered by loud music or noise.

Food wise- fantastic quality and definitely some of the meals were served in an attractive manner, which makes the whole experience even more special. Especially recommend the place for people who...

This was one of my favourite restaurants before COVID due to the great, attentive and fun staff and the good food. We always loved going there.

Went there again this year and it was an underwhelming experience. Staff during our visit was not attentive or even friendly and even though we were early for dinner and there were not many guests yet, getting the menu and being able to order was tedious and took a long time. It got worse after ordering. Drinks took forever. We ordered several tapas that came one after another with 5 to 15 minutes in between, and one was forgotten so we had to ask for it. So instead of being able to eat together we had to eat one after another, always depending on whoever's tapas just had arrived. This really doesn't make for a nice eating experience.

The only good thing was the food, which was still delicious and up to the standard we knew.

Probably won't be back after this experience. A shame, it used...