I am sad to but feel compelled to write a review regarding the bad planning, bad service and lack of ability to communicate on a humane level to customers. Maybe they view tourists as idiots I dont know. We spend our hard earned money to go vacation couple of weeks and we only ask to not be met by arrogance.
Okay so the story of how the service was: We ask to sit down at a table where there were no sign of reservation. Since we ate dinner only 2 hours ago at another place (spending our money on Ronda) we wanted dessert and drinks. The waiter insisted on us having dinner - acting øike she didnt understand… and okay I bought an expensive dinner - my fiance wanted dessert and wine - and the waiter completely ignored her request and acting weird and passive aggressive obviously not fluent in english. By the way english is also not our first language - but we speak it on vacation since we are outside our home country.
So I had to ask another waiter to meet the request to get wine and dessert for my fiance. We ended up spending 70 euro - which is a considerable amount in Spain even though we only bought one main course - drinks and dessert.
Then the passive aggressive waiter without asking just came with the bill and said you need to pay now or go to another table because we need this table. We had barely sat there for 1 hour. Just the way the message was delivered and the blatant arrogance of not taking our full order first - creates a bad atmosphere in a beautiful place.
I guess they made a mistake and were stressed to get the table. but I mean you have to put the client first.
The place has a beautiful atmosphere - but Im sad the waiter creates a bad feeling that «you did something wrong» when obviously we just wanted to sit down at a free table get drinks, desserts and ended up spending a fair amount of money.
Probably the management pay the waiters poorly or creates a fear driven work environment - I dont know. Look at the bad reviews. No...
Read moreBe careful of the Parmesan cheese.. we ordered the bolegnese and asked for cheese. After eating we noticed the cheese was rotten. The manager didn’t try and fix it. She claimed they mix blue cheese with their Parmesan. My wife is a cook and called her out. She denied. I then asked to see the other bottles of cheese after table next to us got some fresh cheese for their pasta. I then asked to see other bottles of cheese because I knew she was lying. She brought me back to the kitchen with attitude like she was right only to have kitchen not be able to produce any more bottles of cheese. Mind you there are probably 25 tables so having two bottles only of cheese for a restaurant isn’t reasonable. They dumped all the cheese after getting called out. I would avoid this place. Would’ve been an easy fix but they...
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