essentially, me and my friends (all vegetarian) were served two dishes of butter chicken instead of two butter paneer as ordered, and due to the nature of the dish it wasn't until two of us had started eating that we then realised the mistake. the server was apologetic and brought out replacements, but while we were waiting the rest was going cold. we felt that this was a pretty huge mistake (and god forbid it had been any sort of allergen brought out by mistake) and were expecting some sort of discount to reflect this. so we were surprised when the bill came and this wasn't the case and we were also still being charged for the butter dishes. we then had to argue with the server, as we didn't agree that simply replacing the dish had been an adequate solution as not only had it completely interrupted the flow of our meal, but was marginally destressing for the two of us that actually ate the chicken. a real shame because up until the error we had been having a lovely time, and the food in general was really delicious. had this problem been handled better we still would have left decently happy, but the fact that they didn't seem to understand what a serious issue we felt it to be, and the following disagreement, meant the evening ended on quite...
Read moreWe visited several times over a 2 week period in September 2025. Warm welcome from the most attentive staff, seating comfortable inside and outside, indian music playing quietly from the TV, 2 chefs working in an open plan clean kitchen so you can see your order being prepared - from a distance. Starts to get busy from about 8pm, we usually arrived around 7pm. Toilets clean and spacious. Prices very reasonable in our opinion and importantly already include the 7% tourist tax. No added service charge.
We tried a variety of dishes all of which were very good, our favourites were onion bhaji and chicken tikka starters with the mixed dips and for main course the chefs special kohinoor lamb or the butter chicken. Beer on draught (Dorada) was served in iced glasses. Served complimentary Baileys or a liqueur of your choice before departing. Tips are optional and are divided amongst the staff only. Would...
Read moreTaste of fish tikka was good but the chicken soup didn’t have salt and pepper
It took almost 1.45 hrs to get our first order to Very long time taken to serve the food. People who are In customer service don’t seems to have the mindset of customer centric
If you are really hungry pls ignore this place as they take more than an hour to just bring the soup
Food was horrible. All the food had same base curry chicken balti veg Kurma soup ordered was missed and the guy even tend apology for the miss rather he his complaining that customer we should order everything at one shot
Veg Briyani was full of soya sauce. Like veg fried rice
Chicken Briyani. I have never ate such a briyani with just turmeric & chicken
All the food waste and...
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