Crazy Horse — Restaurant in Stockholm

In July, I visited this place with my friends. The venue was closing at 1 a.m., so we left around 12:50. About 5–10 minutes later, I realized that my wallet was missing. We went back to the place because I wanted to check in case I had dropped it there. The door was locked, and the staff were cleaning inside. I knocked on the door, but they didn’t seem to notice. I knocked a bit harder, and I’m sure one of the employees saw me but pretended not to hear.

Since I had a flight the next day and wouldn’t have the chance to come back, I knocked a little more firmly. One of the employees came over angrily, saying she couldn’t open the door and asked what I wanted. I tried to explain the situation, but she said she hadn’t heard me. So I wrote my explanation on a piece of paper. She said she’d get fired if she let me in. I told her she could record me checking the area and show it to her manager, that I only wanted to look around for a moment. There were two staff members, and one of them was extremely aggressive. She said losing my wallet wasn’t her fault — which I had never claimed in the first place.

I told them that if they didn’t let me check, I would call the police. The other employee then went inside to look but couldn’t find anything. During all of this, the door remained closed. Afterward, I asked the aggressive one why she was being so rude, explaining that I had a flight the next day and just needed help. Then, suddenly, the door she said she couldn’t open was opened, and she started yelling at me, saying she wasn’t being rude — that if she were, she wouldn’t have checked the seats.

My friend, who was with me (and whom I’m very grateful to), tried to calm things down. In the end, I couldn’t check for my wallet myself, and I still believe I dropped it there. Since I had a flight the next day, I couldn’t come back, and as a result, I lost all my credit cards, ID, and driver’s license ten days before returning to my home country. And I was travelling alone.

Of course, this is not the venue’s fault. But I’ve worked as a waitress myself, and I would never treat a customer this way. I don’t know what the rule is in Sweden, but I believe this is more about basic human decency. If something like this had happened where I worked, the whole team would’ve checked even the trash bins for that wallet. And if helping a customer like that got me fired, I wouldn’t want to work for such a boss anyway.

This rating reflects only my personal experience. I truly believe that being kind and helpful to people is never too...

Nice atmosphere but unprofessional service. I went last friday night with a friend for taking a beer. We were sitting in the bar having a quiet conversation. The waitress ( a girl with a tatto in the neck) was in front of us filling some beers. Then I made to her a sign for asking another beer for me and my friend but for some unkown reason she rejected to do that. Then my friend asked to another waiter for the beers. The waiter started filling the beers but then he stopped because it appeared the previous waitress and stopped him. When we asked for the beers it was in a polite way, we were not drunk, (it was just the 2nd one) and they were not closing (they were serving other commands) but for some reason we were banned there. If the waitress was offended because I ordered beers when she was filling glasses I am sorry, it was not my intention to stress her. I have been working in bars when I was student and this is normal. In my opinion her behaviour was very...

The shift leader of this place young lady is very arrogant and rude. She pulled my wife with force by her arm without any warning. Earlier at around 5pm this day. She should reconsider her attitude if she wants to continue to work in service. We bought a bottle of cider and wanted to walk out to continue exploring the city, yes we didn’t know that law didn’t allow you to take out your drinks we are not local and no one told us they even didn’t ask the ID what they should have done in the first place by the same local law, but started to defend herself bringing that law of hers and instead of firstly just calling and asking us to stay on their property politely, she used rude force by pulling someone who is also smaller than she. This is a shitty service. I wouldn’t...