I don't know what happened with you guys but last visit gave me a bitter taste!! I ordered a regular waffle with nutella, banana, kinder bueno and 2 scoops of ice-cream and paid as I was asked - 20.80 chf. I received a cold waffle with a very thin layer of nuttela (not covering the waffle everywhere inside) and ice cream. I had to go inside to ask where are the other ingredients! Girls from that shift were not able to see again the order I placed 5 minutes ago, because they throw away the receipt as they said. They were careless in all manners! And in the shop I place the order in German, not English! Until they added the banana the ice cream melted. And kinder bueno was set aside the waffle and not as usual inside. The nuttela as I said was almost not there! You ruined my experience from that evening and added unnecessary stress of explaining again what I ordered and asking for what I ordered! Now I don't dare to bring friends and family to you. I was coming often in the last 6 years. But at each visit in the last year I saw how you have slowly degraded yourself. At first problems I tried to say oh, it's a small mistake, they'll do better next time. But no, it was worse and worse. But after last time I'm convinced that mistakes are not occasionally! Aah, and something else, I counted the money that I was supposed to pay for that waffle and the price was not corect. I trusted your services and your employees! This happened on 16.05.2025...
Read moreWonder Waffel in Bern truly stands out as a five-star dessert destination for those with a sweet tooth. This delightful spot offers an array of custom waffles that are nothing short of delicious, catering to a variety of tastes and preferences. Each waffle is prepared with precision and care, ensuring that every bite is a perfect blend of crispy on the outside and soft on the inside, complemented by a choice of decadent toppings and fillings that elevate the experience to new heights. The atmosphere in Wonder Waffel is inviting and cozy, making it an ideal spot for a casual hangout or a sweet treat after a day of exploring Bern. Whether you're a local or a tourist, a visit to Wonder Waffel promises an unforgettable culinary adventure, marked by exquisite flavors and a warm, welcoming service. It's easy to see why it's earned its...
Read moreOne of the gems of the city. The waffles are a delish, but the biggest plus of the place are the people who work here. Manu and Johanna were helpful explaining all the flavours and actually made my day with their attitude! Keep the great work you girls!
We must come to try te shakes as well.
If you are searching for a place to come with your significant other or to surprise your kids, that's the one! The service was fast, kind, with light attitude. The products seem fresh, the fruits cut in the day. The...
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