Restaurant Alte Post — Restaurant in Grindelwald

Worst experience of micro aggression in this country. Giving two stars because the food was decent but waitress was quite rude and one could make the argument that she was racist. My partner asked if he could see a menu and was rudely told to go look outside (he had missed it initially). After we sat down, we waited a while and she hadn’t come back to set up our table so I had to go and grab two menus on my own. When she came to take our order, my partner had questions about an alternate menu he had seen and she rudely told us she would bring it over but the kitchen closes in 5 minutes. Now, none of this sounds overtly malicious but when you consider the race of the two people she served, the tone with which she spoke to us and the fact that she was all chummy to the caucasians next to us, I have to wonder why. You can tell people nicely that the kitchen closes soon. Also, why were all the Asian tourists given paper placemats while the other diners had red cloth placemats? Maybe it was busy and the waitress was having a bad day, or maybe she has an unconscious bias. I want to give her benefit of the doubt but it was a disappointing...

While researching for dinner in our first night in Grindelwald, we came across Alte Post and decided to give it a try. The restaurant only had indoor seating at the time (outdoor was full/had reservations) so plan ahead! The restaurant had only a sheet of paper with maybe 10-15 dishes that ranged from starters and entrees. I ordered the pork schnitzel and it was probably one of the better schnitzels I’ve had ever as it was really tender and crispy. The portion was also pretty generous as it included two pieces of schnitzel with fries. The lack of the one star was the staff, they were efficient and friendly but I accidentally was in the target zone for one of the waitresses while she had to sneeze and it was kind of weird/uncomfortable with no apology as she was more stressed with taking our order and trying to manage the rest of the restaurant. Minor thing but something that I will remember about eating here. Overall, I would definitely try their schnitzel or something here if you’re looking for a dinner place in...

In no place in the world is it okay to yell at paying customers. But I guess that is what this owner does. We kindly asked if we could order just drinks which the waitress agreed too. When I took a few bites of a snack from the grocery store. For context, I’m hypoglycemic and can not let my blood sugar levels fall below a certain level AND on top of that have many dietary restrictions. The manager on staff decided to come out and yell at us repeatedly after trying to explain the situation and then continued to yell at us after I put my snack away. She disrupted the entire restaurant and made everyone feel uncomfortable. It was an extremely unenjoyable experience.

Terrible service, guess they just want your Swiss francs?…they definitely don’t care about service, just leverage their view of mountains. According to the other reviews it seems like yelling at their customers is a common occurrence....