Umami Japanese Restaurant Grindelwald — Restaurant in Grindelwald

웬만큼 기분이 나빠도 이렇게까지 길고 자세한 리뷰 남기지 않으려고 했는데 도무지 기분이 나빠서 다른 사람들을 위해서 리뷰 남깁니다. 이건 스위스가 아니라 다른 어느 나라에서도 굉장히 무례하다고 질타를 받을 일입니다. 그리고 인종차별까지 곁들인. 식당이 오후 4시까지 영업인 걸 알고 있었으나 그린델발트까지 도착하는데 너무 허기가 져서 혹시나 3시 30분이지만 가능할까해서 물어나보자하고 방문해 보았습니다. 종업원이 안 보여서 한참을 기다리다가 드디어 젊은 여자 종업원이 나타났는데 저희를 보더니 뭐야 왜 여기 있어 하는 표정으로 굉장히 불쾌하게 쳐다봤습니다. 그러더니 기다려보라고 하더니 문 닫을 시간이 얼마 안 남아서 확인해보고 오겠다고 하고 주방으로 들어갔습니다. 그리고는 4시까지니까 먹을 거면 지금 빨리 진짜 빨리 지금 당장 주문해야 된다고 엄청 재촉했습니다. 누가 봐도 무례하고 불쾌하게요. 어쨌든 당연히 시간 내로 빨리 먹고 갈 예정이었기 때문에 주문 바로 할 거고 빨리 먹고 가겠다고 하고 자리에 앉으려고 하는데, 더 가관인 건, 메뉴판을 꺼내서 주려다 말고 다시 진짜 빨리 당장 주문하던지 포장을 하던지 어떻게든 하라고 했습니다. 그러면서 계속 빨리 당장 주문해야 된다고 재촉하고 강압적으로 압박했습니다. 그러면 처음부터 식당은 4시까지라서 아쉽지만 안될 것 같다고 명확하게 말하면 되는데, 왜 주방 가서 된다고 확인까지 받아놓고서는 사람을 마치 큰 죄를 지은 사람처럼 취급합니까? 화룡점정으로, 그 젊은 여자 종업원이 ‘지시‘한대로 빠르게 먹고 빠르게 계산을 하고 나가려는데 (심지어 원래 있던 다른 손님들보다도 먼저 나갔습니다) 결제가 완료가 되자마자 아무런 인삿말도 없이 쌩하고 돌아서더니 다른 손님들에게 다가가서 친절하게 음식은 맛있게 드시고 계세요~?^^ 하면서 응대했고 추가 주문도 받았습니다. 이건 인종차별로 받아들이겠습니다.

Even when I’m upset, I usually don’t write long detailed review like this. But, this time I was so offended that I have to leave a review for everyone. This kind of behavior would be considered extremely rude and unacceptable not just in Switzerland, but anywhere in the world. And to make matters worse, it also had clear signs of racial discrimination. I was aware that the restaurant closes at 4pm, but after a long trip to Grindelwald and being absolutely starving, I tried asking if it was possible to eat around 3:30pm. No staff were present at first, so we waited for quite a while. Eventually, a young female staff showed up and gave us a look that basically said why are you even here..? with an unpleasant disgusted expression. And then she told us to wait saying it was almost closing time and she had to check. She went into the kitchen and came back saying it was okay, but immediately started rushing us saying It’s until 4 so you need to order right now really fast. She spoke in a rude pushy tone that was clearly disrespectful. We explained that of course we were going to eat quickly and leave quickly and we were about to sit down to order. But shockingly, as she was about to hand us the menu, she pulled back and said again you need to order right now, or just take it to go, decide now. She kept pushing us repeatedly saying we had to order immediately in a forceful and aggressive way. If they didn’t want to serve, then she could have just said that clearly from the start, it’s close to closing time so we can’t take orders. Simple. But instead, she came back from the kitchen saying it was okay, then treated us like we made something big wrong just for walking in. And the cherry on top, exactly as she ‘commanded’, we ordered immediately, ate quickly, paid quickly, even left before the customers who were already seated when we arrived. And yet, as soon as we paid, she walked away without saying a single word, and then walked over to the other customers right away and warmly asked are you enjoying your meal?^^ and took an additional order with a big friendly smile. I would consider this racial discrimination,...

You would be doing yourself a disservice if you looked past this place!! Nestled in a corner of Hotel Fiescherblick in Grindelwald is an unsuspecting Japanese food truck with perfect outdoor seating mountain views that serves dishes packing with authentic Japanese flavours. We ordered a spicy salmon and mango salmon sushi and a Tan Tan Ramen with beef mince. The sushi was delicious filled with fresh ingredients but the flavours of the tan tan were next to none that after one sip, we went to buy another bowel of ramen. We got the Pork Tonkatsu and WOW! The broth was so delicious I genuinely didn't know if I was back home in Sydney or in Switzerland. The owner/chef was so friendly as well and you can tell he looks after each dish he prepares. I would strongly recommend anyone to visit! I'll...

It would have been a great meal as the food was lovely, the service was good and the decor in the restaurant is very elegant, however, the experience was somewhat ruined when the bill came and we saw that they charge 12 CHF for a jug of tap water. This is not right for a restaurant to charge for tap water which is almost free to them, especially when the customer is already ordering alcoholic drinks. We were accepting of the general price of the meal (which was high, with 4 pieces of sushi costing 20 CHF), however, trying to charge for tap water is insulting and just creates an awkward situation for customers and waiters. I hope the establishment changes this as I've never experienced this before...