Extremely poor management. When I say extremely poor, I mean that the managers show complete disregard for both customers and staff.
First of all, the dining area is freezing, to the point where the waitstaff are visibly uncomfortable, and multiple guests, including myself, complained about it. I approached the manager to address the issue, only to be told that it was a “public area” (hotel zone) and that I should simply move my table. When I pointed out that everyone was freezing, his response was a dismissive “Oh, I’m sorry”—without making any effort to resolve the issue.
To make matters worse, he then pretended not to speak English, despite understanding me perfectly during our initial conversation. This kind of attitude reflects sheer incompetence and disrespect towards customers.
On top of that, they force a 10% service charge, which might be ok for a Coffee Club, but here, you’re essentially paying extra to be ignored and disrespected by an arrogant manager who does absolutely nothing.
Do yourself a favor—read the other reviews and avoid this place. You deserve...
Read moreThis café was once something worth remembering. From 2019 to 2021, it held its place. Reliable coffee, decent atmosphere, staff who actually moved. By 2022, things started slipping. 2023 was weaker. 2024, everything felt off. 2025, it’s mostly gone.
Orders taken then forgotten. Tables left dirty. Customers bringing outside food and staying like it’s their own space. No one cares. A waitress dropped something on the table, muttered “sooolly” and walked off. That was it.
2025 , Much better improvements , I’ve raided both derive and food with two stars , it’s good now and genuine recommendation
Coffee tastes weird now. The food? No idea what they’re doing back there. Even the bar staff just stand there with empty faces like Pop Mart figures. You get the feeling you’re not really welcome. Just pay, take your stuff, and go.
There used to be something real here. Now it’s just whatever this is
The management really stepped up June July 2025 The food became nicer , more fresh...
Read moreThe Coffee Club at Staybridge Thonglor is a true standout in Bangkok. Not only is the space impeccably clean and well-maintained, but it also exudes a warm and welcoming vibe that makes it a pleasure to visit. The attention to detail in maintaining such a spotless environment is truly impressive and adds to the overall experience.
The highlight, however, is the Americano—it’s hands down the best in Bangkok. Smooth, rich, and perfectly balanced, it’s clear that they take their coffee seriously here. Whether you’re starting your morning or taking a mid-day break, their Americano is a must-try for coffee lovers. The baristas are skilled and friendly, ensuring each cup is brewed to perfection.
With its clean ambiance, exceptional coffee, and great service, The Coffee Club at Staybridge Thonglor is an absolute gem. Whether you’re stopping by for a quick coffee or settling in for some work or relaxation, this spot is a must-visit in Thonglor. Highly...
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