I would like to share some feedback regarding our recent stay at your hotel. Overall, we had a pleasant experience, but there are a few points I’d like to highlight.||||Firstly, the hotel’s location is incredibly convenient, and we truly appreciated the covered walkway directly connecting to Thonglor BTS Station. This made commuting effortless and added great value to our stay.||||Additionally, we were very impressed with the staff’s attentiveness and kindness. When we celebrated a family member’s birthday during our stay, the hotel generously provided a complimentary birthday cake, which was a thoughtful gesture that made our celebration even more special. The staff were always courteous and helpful, and we also enjoyed the breakfast offerings, which had a wide variety of delicious options.||||However, we did encounter some issues with the facilities that we feel should be addressed:||||1. The water pressure in the shower was insufficient across multiple rooms, including those of our family members. This made showering less comfortable than expected.||2. On one night during our stay, we experienced a significant leak from the ceiling near the bathroom area (likely related to the air conditioning pipes?? ). The leak was severe enough that we had to contact the staff at around 1 a.m. for assistance. The duty female staff responded promptly by arranging an inspection and helping us move to an adjacent room. While we appreciate their quick action, the incident disrupted our sleep, and we were not able to settle until 2 a.m.||||We acknowledge and appreciate the compensatory measures taken by the hotel, including the apology letter and the fruit platter. Nonetheless, we hope that the hotel will seriously review and improve these facility-related issues to prevent similar occurrences in the future.||||Despite these inconveniences, our overall experience was positive, and we still enjoyed our stay. Thank you for your hospitality and efforts to ensure our comfort.||||We wish you the best and hope to see further improvements in the future.||||Kind regards,||Chan Pui Ming||E-mail:...
Read moreFeel right at home in a modern Japanese ambience with typically Omotenashi service. I don’t usually leave reviews on TripAdvisor but am extremely impressed and exceeded my expectations with their thoughtful attention to detail and every effort made in the pursuit of comfort and luxury. From the moment we walk into the hotel until departure, you’ll be welcomed in the spirit of Japanese hospitality. The team across all areas of service were very attentive and extremely helpful. The hotel is in a prime location, wide variety of hot spots restaurants, bars and shopping centres at this little Japan Town trendiest neighbourhood in Bangkok and conveniently just few steps from Thonglor BTS Skytrain station. Modern contemporary spacious Japanese stylish interior and Thai touch elegantly guestrooms with separate bathroom and toilet, exquisitely designed yet functional with luxurious amenities to suit all travellers. International Buffet Breakfast with In-style Japanese Breakfast at The Oasis on Level 6 serving sumptuous buffet spreads were spoilt for choice in cozy and conducive environment surrounded by the lush greenery …… simply amazing! Extensive range of service and facilities with well-equipped Fitness Centre, swimming pool including HISHOU, their signature authentic flavours Japanese restaurant. Overall, Service, Food, Facilities and Ambience were impeccable! Kudos to the service team. Thank you for making our stay a truly remarkable and memorable experience, we will be back again soon and so look forward to returning to Bangkok's Little Japan at Hotel Nikko Bangkok – Highly recommended for anyone...
Read moreI can confidently say that I was very satisfied with my experience staying at this hotel. From the moment I entered the hotel, the consistent fragrance from the lobby to the toiletries like shower gel, shampoo, and lotion made a lasting impression on me, making it easy to associate such scents with the Nikko Hotel.
The gym on the sixth floor was particularly well-equipped with essential machines, allowing me to continue my workout routine from Korea, which I appreciated. However, I think providing bottled water like the ones in the rooms, rather than water from a dispenser, might have added a nicer touch.
As a Korean, I have no aversion to Japanese food, so the breakfast was quite satisfactory. The option to choose from four different egg dishes was a great touch, and I enjoyed having scrambled eggs or omelets daily. However, after three days, I found myself wishing for something different, perhaps craving more Thai-style options.
Additionally, being able to book a stay at a 25% discounted rate for multiple nights certainly enhanced my satisfaction due to the affordability. Lastly, the checkout process was very straightforward and convenient, and the staff were helpful in arranging a taxi to the airport, making the departure process seamless and...
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