If I were able to give ZERO, I would. This place is truly awful period.

We went during Songkran holidays and here is the story:

I guess I should have paid a bit more to the warning sign. While all other restaurants had lot of crowds waiting, this restaurant didn’t. The restaurant was busy with many guests. But there were some available table, the Japanese menu looked good so we took a chance.

After seated, it took a while for wait staff to come and take order.

We were told that food may be slow but should come out in about 20 mins so we ordered both appetizers and main courses.

40 mins later first main course came, a sushi dish. The wait staff gave us ONE small sauce dish for the entire table of 7! When I asked for more, he came back with ONE more sauce dish!!! I had to tell him we would need this for everyone. (Yes, some may roll your eyes about dipping sushi with soy sauce but it’s obvious the staffs have no idea what they were doing) 10 mins later, our first appetizer came along with another main course. However they were wrong. But we were so hungry so we had to take them. 15 mins later, nothing came. And we asked the wait staff how much longer our food would come. She seemed confused and walked away. We had to flag another staff. She came back with a note listing that many of our orders were no longer available. They simply ran our! After 1 hour of waiting! After out if patient, we told we just wanted our check and leave.

After another 20 mins, nothing came. I gad to walk up to their bakery counter to request the bill and pay. 3 staffs were there, all seemed lost and were discussing a lot of about many orders for other tables either sent to wrong table and customers were canceling them. They seemed so lost and couldn’t handle what’s going on. I had to raise my voice requesting the bill again. It took them another 5 mins to find my bill in the system and figured our what delivered to the table. It’s a very painful to experience.

So I would not recommend this to ANYONE! The place looks good but that’s about it. No one has a clue how to run this place, no customer service, and no apology given. It’s sad to see that they were running on thinking they could just get away with “fancy” place but has Nothing to offer.

Food that came were just ok. Nothing to brag about.