Disappointing Christmas Eve Dining Experience!!!!!!! I have been living in Sydney for two years, and this is my first time writing a review for a restaurant. Tonight, I walked into this restaurant with high expectations, but unfortunately, the terrible experience ruined my Christmas Eve. Here are the three main reasons why I do not recommend this restaurant:

1. Poor food quality: The seafood, such as prawns, was not fresh and fell far below the standard of similar restaurants. If you're looking to enjoy seafood, I recommend choosing another place. Other dishes, like the steak and fries, were merely average. However, since this restaurant is known for its view, we didn’t have particularly high expectations for the food to begin with.

2. Reservation issues: On November 8th, I reserved a window table and paid $25 per person for it—nearly two months in advance—demonstrating how much I valued this dining experience. However, upon arriving at the restaurant, a waitress led us to a table with an obstructed view, making it difficult to fully enjoy the scenery. I noticed several empty window tables on the other side with a much better and unobstructed view, so I asked if we could sit there. The waitress informed me that those tables were already reserved. I don’t understand this—after all, I also paid to reserve a window table at the same price, so why wasn’t I allowed to sit there? If all the other window tables were occupied, I would have gladly accepted being seated at this spot. But those tables were empty, and considering I had paid for the same type of reservation, why couldn’t I suggest sitting there? Were those tables specifically reserved for certain people? What made the situation even more perplexing was that during the meal, we noticed that the tables with the better view were predominantly occupied by white customers, while Asian customers were seated on our side. I don’t believe this was a coincidence.

3. Unprofessional service: It was extremely difficult to get the attention of the waitstaff when we needed service. Even when making eye contact or waving, they would completely ignore us. When they passed by, and I said “hi” or “excuse me,” they acted as though they didn’t hear anything. One particular waitress stood out for her poor attitude—she was often near me, yet I had to call out loudly multiple times before she would respond, and even then, her response was cold and indifferent. Aside from one friendly male server (who seemed to be Korean), the rest of the staff showed no smiles, were cold in their demeanor, and seemed impatient.

Summary: If you’re looking for good food, there are plenty of better options in Sydney. If you expect professional service, you may find yourself affected by racial bias. For these reasons, I strongly recommend against visiting this restaurant. The above reflects my personal experience—it may not be the same for everyone, but I’m simply sharing my honest thoughts with you all. Finally, I wish everyone a Merry Christmas!