Sütiş Kebap Dünyası — Restaurant in Beyoğlu

This place has many options and big menu so too many to chose from in my opinion.

Usually for a meal like this I would give two stars for average however I’ll start off with my order and explanation for why I’m giving three stars.

The tea was okay but a change would do the restaurant a favour.

The orange was supposed to be 100% fresh but it felt like it was mixed with boxed orange juice and fresh orange juice which felt like it was burning your throat whenever you take a sip.

The full breakfast plate was very small for the price. And not many options on it. You would find better full breakfast elsewhere.

The one that disturbed my taste buds was the Menemen which was blunt and dull with only little bit of juice and the eggs inside where cook too much, I had like 1/4 of the plate due to this reason.

So the the reason this place deserves 3 stars and not 2 is because of the customers service the staff are very attentive and helpful. It’s just too bad that the food isn’t the same quality as the staff they would have got a 5 star.

This my opinion and my experience so please take in to account that information when deciding whether or not to eat out here.

Thank you for your time in reading...

Very bad service ... Very Bad manager ... They lack the courtesy and the customer service skills... I made an order today, but they brought me the wrong order... I said I did not order it, and asked to return it, since I did not order it, they refused to return it. I repeated I did not order it, and they told me I could have it, I asked is it like a sample for free, and he said yes.... After they brought my order, I found they charged me for it... I complained and asked to speak to the manager, who was rude and told sorry, we cannot return it since you ate it!!! ... I told them, I already told you I did not order it, and you refused to return, and the waiter told me, ok you can have it... I confronted the waiter, who was speechless... and they insisted I pay for it... I told the manager this is very bad and I will not come here again, but it does not seem he cares... A situation like this will not happen anywhere in the world. Decent restaurants should give the customer's happiness a paramount consideration. My bill was supposed to be 400 Turkish liras, but I paid 847 liras. A question to the stupid manager: How good is it that you gain the customers' curses instead of their recommendations and...

I have never seen such an unprofessional restaurant. My family and I arrived and were told to find our own table. We sat down and waited for 20 minutes for a waiter to give us menus. We ordered 5 main meals and 5 drinks. The food came without giving us plates to use. The food did not look appetizing or appealing but we began to eat. We found a hair in the shawerma plate and informed the waiter. We then found a hair in the pistachio kebab plate and asked to speak to the manager. The manager came and told us to ignore the hair and eat around the hair. We told him that we didn’t feel safe eating the rest of the food and he stormed off and informed us that we have to pay the bill regardless of what happened. The waiter came and gave us the bill. I asked him to convert the amount into US dollars and he informed me that it was 32 US dollars. We gave him a 50 dollar bill and waited for the change. He took a long time so we proceeded to go downstairs and found that he changed the bill. He informed us that it is now 50 dollars and refused to speak to us. I have never been more disgusted with a restaurant and management. Not only should you avoid this restaurant, it should...