Punjab Flower Restaurant — Restaurant in Abu Dhabi

Worst customer service ever . We went for breakfast we ordered on call before going therr and when we reach he packed our food instead of serving. Then we said ok u can serve plz in car he refused and started doing arguments And aftr 10-15 mins he served us cold food And then we asked him to heat it as it was unable to ear channa poori cold. Again they start arguing its served in plate now it can not be reheat . Is it our fault if ur food is cold although after calling we reach within 5mins there. I will never ever go for this Resturant

Replying to Resturant response

We never said we want take away we called them and said we r coming plz male this order ready as they told us its going to finish . we said ok u can make it ready we r coming to eat ( not pick) And here i am not blaming about poori i am talking about channa .. We didn’t even eat halwa . Worst taste Ready made pickle. And cold chana

So better to make ur service and manners in line rather than put blames on customers for your bad customer service and behavior .

Even when they have to bring the swapping machine his...

I have been going to this restaurant for a long time but this is a SHAME that these people have no respect for customers. So many times they have provided wrong orders and instead of apology or making the order again they show attitude and rude behavior. I ordered food today for take away and after picking up food when I reached home upon checking the food was wrong. I called them and notify them that the food is wrong and they said I can came and change the food. I had to drive back for 20 minutes and when I came to shop they said they don’t have anything available and worst part was their behavior which was absolutely horrible and very unprofessional. Very Disappointed with their behavior and services. I will never go back to this...

This is just a note of appreciation! I moved here a month ago, and it has been quite challenging to find authentic Pakistani food with the true taste of home. I finally tried Punjab Flower, and it was absolutely delicious. I ordered a variety of dishes, and so far, everything has been exceptional in terms of flavor, quality, and quantity. Special mention for the delivery—packaging is done with care, including fresh salad and raita. The staff is also very polite and cooperative. Great service,...