Baskin Robbins — Restaurant in Dubai

The lady at the counter was probably new to the job and had no idea how to use the billing system. She was calling someone to check while we were here and she was trying to figure out how to apply the entertainer. I have been a regular BR customer and this experience was such a waste of time. Also she refused to add toppings since she said it doesn’t come with entertainer. Again this was wrong and I did not want to argue with her and hence gave up! Kind request - Could you please train your people before you put them on the job so that we don’t waste our time and ruin...

I don't knkw either he is manager of this branch or CEO of Baskin robins .i ask him very friendly why you don't have my favorite flavor i always use to enjoy he was like "this is not my responsibilty to made flavors i'm only here to give you what we have if you don't like this branch ypu can go to another"and when i say bro i'm talking friendly and just joking he bulling at me and asking im just telli g you truth...i don't know how boskin robins pass him for job he must me friendly and...

I’ve been coming to this baskin Robbins for years and tonight when I went I asked for pralines n cream he put chocolate ice cream by mistake then when I asked him to change the cup he got angry and told me to pay extra I told him but I didn’t ask for chocolate ice cream and he told me that is the rule. After that I told him is there offer today? He told me yes don’t u know that? VERY DISRESPECTFUL!! Horrible...