Pindi Boys Restaurant — Restaurant in Dubai

I had been seeing good reviews and the name of the place suggested it would be a good spot for shisha to have a good time with friends.

We went there on a weekend night (Saturday) and ordered Shisha, snacks and some beverages. The staff was very polite and kind but getting their attention was a difficult task because the cafe area was a little dark in ambience and there were no bells on the table.

The ambience was kept as dark with couple of disco lights rotating on the ceiling which gave a dark and very low feeling, music was loud but the staff was understanding enough to switch off the speakers of our side. There weren't too many people for a weekend night.

The experience with shisha was good but very bad with food and beverages. We got pan zafran with spring water and it was priced average or a little higher than other places, tasted good and lasted for a good time, though my friends started complaining about the flavour burning after 1.5 hours of smoking. For food we wanted to order a sharing platter so we chose chicken lollipop from the menu and we were told that it was not available, so we chose fries and asked the server to make it masala fries, and we got the most generic plate of fries. Fresh cooked fries but some masala sprinkled on top and 2 small packets of ketchup. For beverages we ordered juices, Moroccan tea and fresh milk tea. Moroccan tea was good and orange juice was average but I was baffled to see that the fresh milk tea was served to us as fresh milk only, it was a cup of plain white milk (no sugar, no tea), just milk. We called the server and explained him the issue, he took it back and came back with fresh milk tea but the taste was nothing special. Overall experience was nothing special, nothing great to come back to this place nor to recommend anybody to waste their time and experience at this cafe.

Will I come back to this place?...

Pindi Boys Restaurant is a place where you can enjoy authentic Pakistani cuisine and have fun with your friends or family. The restaurant is located in Deira, near the Clock Tower, and offers a variety of dishes, such as BBQ, grill, soup, appetizer, karahi, rice, Chinese food, salad, dessert, and more. Here are some reasons why you should visit Pindi Boys Restaurant:

The food is delicious and fresh, and the portions are generous. You can taste the traditional flavours of Pakistan in every bite. Some of the recommended dishes are fried fish, seekh kebab, chicken Peshawari karahi, daal mash, and biryani. The prices are reasonable and start from AED 10. The service is friendly and fast. The staff are well-mannered and attentive, and they make sure that you have a pleasant dining experience. One of the staff members, Anwar, is especially praised by many customers for his excellent service. The restaurant has a gaming zone where you can play billiard and carrom while you wait for your food or after you finish your meal. This is a great way to have some fun and relax with your companions. The restaurant also has a buffet option on weekends (Friday-Saturday), where you can enjoy unlimited food for a fixed price. You can also make table reservations online or by phone if you want to avoid the crowd or celebrate a special occasion. The restaurant has a cozy and comfortable ambiance, with a spacious dining area and nice decor. You can also see the mural of the UAE's founding fathers on the wall, which adds to the patriotic vibe of the place.

Pindi Boys Restaurant is a great place to try some Pakistani food and have a good time with...

Management,

I am writing to formally lodge a complaint regarding the behavior and service provided by your staff, specifically the supervisor on duty at your café.

Recently, my friends and I visited your café to listen to Mr. Waqas, who had invited us. Although we are regular customers at Bazi Café, we decided to attend your venue based on his invitation. During our visit, we ordered shisha, green tea, and a fruit platter. Unfortunately, the service we received was highly unsatisfactory:

Customer Attention: No one promptly attended to us when we arrived, which left a poor first impression.

Serving Standards: The items we ordered were served in an inappropriate manner, with green tea in disposable cups and the fruit platter packed in a plastic bag as if it were a takeaway order, even though we were dining in.

Staff Behavior: When we raised our concerns with the supervisor or shift in charge, his response was shockingly unprofessional and rude. He displayed a complete lack of manners and respect in addressing me and my friends.

This kind of behavior and service is unacceptable and is likely to result in a loss of customers if not addressed promptly. I strongly urge you to take corrective measures, including training your staff on proper customer service etiquette and ensuring that supervisors exhibit professionalism in their interactions with guests.

Thank you for taking the time to address this matter. I hope that you will take the necessary steps to improve the customer experience at your...