TATEL Dubai — Restaurant in Dubai

An Elegant Setting Marred by Service and Culinary Missteps, The moment we stepped into the restaurant, we were captivated by its stunning decor. The elegant ambiance promised a memorable dining experience. However, as the evening unfolded, we encountered a series of frustrating incidents that left us questioning our choice. Decor and Ambiance: 5/5 ⭐ The restaurant's interior was a masterpiece. From the warm lights to the wood floor, every detail exuded sophistication. The soft lighting created an intimate atmosphere, perfect for a special occasion. 2.Reservation: 2/5 ⭐ Our excitement waned when the waiter informed us of the two-hour reservation limit. While we understood the need for turnover, the repeated reminders felt intrusive. It seemed as though they were timing our every move. 3.The Seabass Saga: 1/5 ⭐ Our anticipation peaked when we ordered the seabass cooked in a salt crust—the crown jewel of the menu. Unfortunately, the wait was interminable. When the dish finally arrived, the salt crust was ceremoniously broken, revealing a fish that was disappointingly tough. As someone with a fisherman's background, I noticed a suspicious redness in the center. 4.Service Missteps: 2/5 ⭐ The waiter's hovering became unbearable. The time warnings; we felt rushed, unable to savor our meal or engage in conversation without glancing at our watches. The fish debacle only added to our frustration. 5.Resolution: 3/5 ⭐ We summoned the waiter, requesting an extra cook for the seabass. To their credit, they promptly took it back to the kitchen. The chef's second attempt yielded a properly cooked fish, but the damage was done—the magic of the evening had dissipated. As if our evening hadn't been tumultuous enough, the cigar episode added another layer of frustration. Here's what transpired: 6.Cigar Controversy: 1/5 ⭐ After dinner, we were eager to enjoy a leisurely cigar. We had checked with the reservation desk beforehand, and they assured us it was permissible. However, the manager approached our table, dashing our hopes. Apparently, the restaurant held only a cigarette permit, not one for cigars. Our pleas fell on deaf ears until we negotiated—our persistence fueled by the long drive from Abu Dhabi. 7.Conditional Approval: 2/5 ⭐ The manager reluctantly agreed, but with a caveat: If any other patrons complained about our cigars, we'd have to extinguish them. It felt like a fragile truce, but we accepted the terms. 8.The Outrageous Twist: 0/5 ⭐ Imagine our disbelief when we stepped out to the bar area. There, four gentlemen were leisurely puffing away on their cigars, seemingly immune to the same restrictions. It was an absurd double standard that left us flabbergasted. While the restaurant's decor was undeniably enchanting, the intrusive service and culinary missteps left us longing for a more seamless experience. Perhaps they should focus less on the “two hours table thing” and more on ensuring each dish lives up to its promise. As we stepped out, we couldn't help but wonder if the clock was ticking on our...

Ambience: The location is perfect, the restaurant is beautifully designed. The ambience is vibrant and warm. The overall vibe is very cheerful and alive. ⚜️⚜️⚜️⚜️⚜️⚜️⚜️⚜️

Food: The food is good. Nothing spectacular or special but good quality food. The dessert menu was disappointing though . ⚜️⚜️⚜️⚜️⚜️⚜️⚜️⚜️

Service: The most disappointing part of the experience for the following reasons:

1. I booked a table one week ahead, till the day of our dinner no one called to confirm our reservation nor I received any email confirmation. On the day I called and double checked if the reservation is confirmed…
2. we ordered 3 starter and once we were deciding on the main course I decided to check the dessert menu as well and based on the number of desserts that looked interesting we order the number of main courses to manage the amount of food we can eat. So when I asked for the dessert menu the gentleman in charge of our table said “ you want dessert menu before the main course?” N I was literally shocked. I did not understand how the planning of my food is any of his business and how rude service staff should be to allow themselves have that tone of voice .
3. I find it very rude , unprofessional for the team at a fine dining restaurant to ask for a tip when they bring the bill. First of all most people leave a tip in this country, secondly if you have provided exceptional service most people obliged themselves to add a tip and third of all you already add service charges and all other charges to the bill and the least you can do is let people decide if they want to add tip or not! It’s such a cheap behavior. ⚜️⚜️⚜️⚜️⚜️⚜️⚜️⚜️

Overall: The feeling I got as a guest was that the venu has no intention of making sure guests have a good time but rather making sure that the guest spends a good amount of money. We are blessed to be surrounded with restaurants that care to provide great food and exceptional service to the guests so I prefer to dine in those restaurants which is centered around providing great experience instead of pushing people just to spend money which this venue made me feel...

From the moment we entered TATEL, we were struck by its exquisite atmosphere. The setting is elegant and sophisticated, setting the stage for an extraordinary dining experience. We were warmly welcomed by the staff, who led us to a beautiful private dining area. Upon arrival, we were introduced to the team member who would be taking care of us, and he made a great impression—well-spoken, attentive, and even helping with the children and our rather heavy chairs throughout the meal.

Throughout our time there, the staff was remarkably attentive, always available to offer suggestions or assist with any dietary queries. Their professionalism and warmth truly elevated the experience. We ordered a wide variety of dishes to sample as many as possible, and every single one lived up to our high expectations. The portions are generous, perfect for sharing, which made the meal even more enjoyable as we could all try something different.

The wine selection was equally impressive, and the sommelier was extremely helpful in guiding us to the perfect pairings. But the true star of the evening was the Tomahawk steak. It was prepared and served right in front of us, with the kids eagerly watching as the team expertly layered the flavorful butter on the beautifully cooked meat. It was a memorable moment that we all enjoyed.

Tatel Restaurant is truly a gem. Whether you’re looking for a special night out or simply love fine dining, this place is a must-visit. The team has done a fantastic job in creating not just a meal but a full, luxurious experience. Highly...