I went on Friday to the High Heels night event with two friends and it was the worst experience I've had so far in Dubai in 3 years. The offer included unlimited drinks + 3 course menu. We arrived and the waitress took more than 15min to approach us even though it was not super busy. After that, we waited for more than half an hour to get our first drink (we could say that we already lost 45min of that "free flow"). After a long wait for the food, they brought us ONE starter (we were three people). We waited even longer thinking they would bring the other two starters any time soon. After waiting for long half hour, we asked the waitress where the other two staters are. At that point she informed us that the two starters we ordered were not avaliable (so then what? you don't bring anything?). No one informed us about this when we ordered. (Important note: there was only three choices for starters and 3 choices for main course). Suddenly, other waitress comes with the 3 main course. So, we didn't get the starters and they brought straight away the main courses. We asked to talk with the manager. Manager comes, apologizes (quite briefly) and tell us that we can have more main courses if we want. We don't want to eat more main courses, we want to have what it said in the offer: a nice dinner with friends having starter, main course and dessert. Finally, the manager brought us some sliders and salad to apologize, I guess from another restaurant of the hotel. This was actually the only food that tasted good. The food that we had from V lounge was very bad quality and very small plates. After all, no menu sequence followed we had to eat everything at the same time and after a long wait. We appreciated the "efforts" the manager did to apologize, however the whole experience was ruined since we couldn't enjoy our night out with all these thigs happening. We just wanted some drinks and enjoy our dinner.... I know it was an offer, but come on, still you pay 155ladies/205gents. Not...
Read moreI recently had the pleasure of staying at the V Hotel, and I must say, the experience exceeded all expectations. From the moment I arrived, the staff made me feel welcome and cared for. A special shout-out to Kym and Derek at the front desk, who were incredibly friendly and attentive. They ensured my check-in was smooth and were always available to assist with any requests during my stay.
The lounge was another highlight of my visit. Richelle, Irish, and Shamsher went above and beyond to make sure I was comfortable. Their warm hospitality and excellent service made every moment there truly enjoyable. Whether it was a quick coffee or a relaxing evening, they made it feel special.
Overall, the V Hotel combines luxurious comfort with exceptional service. I highly recommend it to anyone looking for an...
Read moreThis was by far the worst establishment I’ve been to in a “5* hotel” ever. First of all, their whole instagram is fake and doesn’t showcase the actual location, they use images of their old nicer location. The “lounge” is within 30 steps of the check in lobby, it’s a glorified atrium with a few chairs not the image they portray on instagram. The place was empty and even the DJ stepped out within the 5 mins I was there. Do NOT come here there’s so many better places for the money, including next door at Hilton...
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