The Deer's Head — Restaurant in Belfast

The Deer’s Head — A Masterclass in Hostility

Ah, The Deer’s Head — where the beer is local, the decor is charmingly old Belfast, and the welcome is colder than a pint left out in the rain.

We walked in full of optimism — three friendly folks looking to experience the famed Belfast beer tasting. The place looked the part: lovely eating section, cozy vibes, not a soul in sight. Surely this was going to be a great stop. Spoiler alert: it wasn’t.

The woman behind the bar greeted us with all the enthusiasm of someone being asked to recite the dictionary backwards. We politely inquired about the beer experience plate (you know, the one that’s actually advertised), but apparently, conversation wasn’t on the menu. Her responses had all the warmth and clarity of a tax form.

Then came the drama: we asked — ever so kindly — if we could sit in the lovely eating area with our beers, since the place was virtually empty. No reservations, no people. Just a quiet little corner. Apparently that was a federal offense, because what followed was a full-scale personality malfunction.

Not only was the refusal abrupt and unnecessarily rude, but when I pressed — calmly and respectfully — for a reason, the vibe turned outright hostile. I offered to order food just to meet their criteria. Nope. Denied. And not nicely either.

At this point, the energy shifted from cold to unmistakably discriminatory. Having experienced nothing but warm, welcoming hospitality across Belfast, this moment stood out like a sore, racist thumb. When I called out the rudeness, she lost it — full volume meltdown. Kicked us out like we’d asked for free beer and insulted her dog.

So if you’re looking for a cozy pub where you can enjoy some local brews, soak up the atmosphere, and be treated like an unwanted inconvenience from the moment you step in — The Deer’s Head is the place for you. Bonus points if you enjoy being yelled at for existing. Cheers!

Do yourself a favor. Try The Woodworkers instead. We went there after and received outstanding service, genuine hospitality, and an actual beer experience — the kind The Deer’s Head...

From the moment you step foot into this charming establishment, you are met with a warm and inviting atmosphere that immediately makes you feel at home. The decor is tastefully rustic and the layout of the space creates a cozy and intimate setting that is perfect for a night out with friends or a romantic dinner for two.

Now, let's talk about the food and drink. The Deers Head Brewpub is a true gem in Belfast's culinary scene, offering a wide range of delicious and expertly crafted brews that will satisfy any beer lover's palate. Their menu is also exceptional, featuring a variety of locally sourced ingredients and creative dishes that showcase the talents of their talented kitchen staff.

During our visit, we had the pleasure of being looked after by Aly, and I have to say that she is an outstanding member of the Deers Head Brewpub team. Her knowledge and enthusiasm for the menu and drink selection is unmatched, and her attentiveness to your needs made your experience that much more enjoyable.

Overall, I highly recommend the Deers Head Brewpub in Belfast to anyone looking for an exceptional dining and drinking experience. From the atmosphere to the food and drink to the outstanding service, this establishment truly has it all, you're in...

Small green eyes glass wearing Miss Aiden deer head staff customer service review. I being polite and having manners asked the person behind the bar past the ladies two separate toilets as I had a single travel Wheely in one hand and it looked bulky if the premises were still serving teas and coffees etc. at nine o'clock which she said that was okay and walked to open the toilet door of the locked wheelchair one, without asking if I needed her too and who decided after I said that I could also use the ordinary ladies toilet if my wheels could fit outside the cubicle to be cleaner at which point she demanded me leave my small hand shopping bag with my property in it with her which I explained it was necessary for me to bring it in and keep it with me she refused me. Yet earlier plenty of women had bad at the pub without asking to use the toilets or buy anything, like the bar people were mentioned as doing elsewhere and not threatened with arrest or told to go elsewhere. I only called and was told that the Belfast Ukulele festival musicians would like me to go to the pub this weekend however they didn't even stay in it...all this tax subsidised electricity etc. and little to no customers availing of it so staff have it...