Had two disappointing experiences which, unfortunately, is down to lack of staff training. One time ordered three drinks, one without tea but was still given with tea (unfortunately only realised once left the cafe), and one drink top was not sealed properly, so it leaked in the bag. The last time, we went in and ordered two drinks. A young guy with a baseball cap took our order and payment. We were waiting for 20 minutes whilst the guy who took our order was behind the counter talking with two other members of staff, one of them on the phone. We thought that he was preparing our drinks, but realised later that he was not. A female member of staff approached the counter and asked if we wanted to order. We explained that we had already ordered and had been waiting for 20 minutes. She found our order ticket still attached to the ticket machine, apologised and started making our drinks. The guy with the baseball cap came out from behind the counter. As he walked past me, I told him that the whole time we had been waiting for our drinks without anyone preparing them. All he could say was "We are on a break at the moment" and walked off. Super rude! The cafe was empty, there were four staff members behind the counter doing nothing in the 30 minutes that we were in the cafe waiting. Bad organisation! Bad customer service! Super...
Read moreOutrageous experience. I ordered the steak Noddle soup. The beef didn't taste fresh and it was mostly fat. The soup flavour was plain and overpowered with lemon flavour. I had to ask for pepper and coriander to lift the flavour. I mentioned it to the waiter which asked if I wanted to change it. I agreed. She went to speak with the chef, came back and offered to change the soup base and said that's how the steak comes. I asked to change it for a different dish, She declined this. I asked to change it for the seafood Noddle soup. She said it was not fair with other clients because if one complains then they will have to do the same for everyone. I asked to speak to the manager. She said the manager is the chef and he doesn't speak well English and that's what he said. I was so upset as she initially offered to change it. I was hungry and my soup was already cold too with all this bad service. I told her to take the food away. A rip off and terrible...
Read moreCame here with a friend the weekend just gone and I'm pleasantly surprised that there are more places to go for a bite. Decided to try out this new place as judging by the large number of people already dining in there, was a good sign that the place was decent. I was not wrong. A clean and nicely decorated cafe offering various Asian inspired dishes as well as Asian drinks such as bubble teas. For starters we chose the chicken wings (very generous portions) and the ebi prawns. Very nice and got us prepared for our mains, Nasi Goreng Pattaya (fragrant and quite spicy, how I like it) and for my friend, she opted for the Pineapple rice (served in a pineapple and was very well presented). Along with the meai we had a Mecha bubble tea and an asahi for me. Couldn't fault the evening and it all cost us about...
Read more