Kimchi Korean Restaurant — Restaurant in Birmingham

I really don’t like to leave negative reviews on places but my experience here was really terrible. I also don’t want to leave a bad review since the waiter John was so lovely to us and did accommodate and apologise for the mistakes of the kitchen. We waited over an hour for our food, my jajangmyeon was cold and it was so bland I couldn’t taste anything. Korean food is one of my favourite cuisines and Ive had jajangmyeon ample times yet this was probably the worst. Another table also had left their noodles behind as well, probably for the same reasons. Secondly, we ordered the garlic fried chicken and it was literally raw. Completely pink on the inside, I couldn’t even bite into it because it was so raw. There was one piece I did eat which I regret doing because I felt sick the day afterwards. I didn’t want to complain about the jajangmyeon since John seemed busy managing all the tables by himself, but I didn’t have a choice but to mention the chicken. Thankfully he took it off the bill but I was honestly so disappointed. I hope some improvements can be made to the quality...

Over priced rip off place. Was servedundecooked rice and non fermented kimchi really you call your restaurant kimchi and you serve me raw kimchi not even fermented for bfew days it's raw !!!! And the audacity to charge me for unfermented raw cabbage even when I complained twice you lot are predatory money grabbers !!! I ordered the sea food hot pot and what it contained is 2 mussels one clam shell 2 prawn and tofu and few beans and that's £12 this is day light robbery !!! When I complained to the receptionist to speak to the management no one was there the cook apparently was crossed his hand and looking at me menacingly !!! What kind of goon place are you running go some were else people like Seoul plaza has better option then this scam money grabber poor restaurant don't know know to treat customers right only want your money buy serving poor food. If you want my money but want to serve me poor food so you can disguise it to rob my money then you don't deserve to even open I hope your staff and family get incurable disease you predatory...

Being a regular customer I am dissapointed to leave a bad review but in this case have to. On more than one occasion the staff have been unkind. From a recent visit, my fiance has IBS so prefers to not order things that have lot of onion. However being a regular customer he thought it would be okay to maybe ask this time round?He requested if he could have a soup without onion and the waiter asked if spring onion was okay and we said that would be fine just go easy on the onion. 5 minutes later they made a joke about it right in front of us and as if that wasn't enough brought a bottle of stale water that was 1/4 full as if picked from another table, mugs had stains on aswell. My fiance was then told the soup is premade so they couldn't so he just said that it's okay i will order something else. Your business wouldn't be running if it weren't for your loyal regular customers. Treat them right and have some respect. Dude that was waiting that table that day...mate you have one job CUSTOMER SERVICE I suggest you learn...