Good coffee, terrible eggs!

I have been coming here for just over a year; I grab a coffee to go every couple of weeks, and grab brunch every few months. The coffee is always good, the service is usually friendly, but the quality of food varies hugely.

I have been with colleagues for lunch meetings and their experience is similar.

The key issues seem to be;

• Temperature, it appears quite a few items are precooked and reheated. That explains why some items are overdone when served but also often not very warm. +Eggs are normally overcooked, either they precook their poached eggs and reheat or they are sat under a hot lamp.
• Lack of staff? Seems to be one person cooking and serving, might explain why food is so inconsistent!

On one occasion I asked for my poached eggs to be runny when ordering, only to be smirked at and told that they would be runny and if they weren't I could complain. They were overcooked, I complained and the smirk vanished. No apology, no resolution. Just a sub par brunch!

It's a shame, love supporting local businesses and the food is very good when cooked freshly, but it's so inconsistent that I wouldn't feel comfortable recommending this place for anything other than coffee.