Lady made me a coffee, however as I collected it she was trying to put a dirty lid on the cups. When I asked her not to put it on she became very aggressive and started to argue in the middle of the shop saying they were not dirty when they were clearly covered in dust and had not been stored properly. The dirty lid was not to big a deal, but the rudeness of the lady was completely uncalled for and unacceptable behaviour.
After I left the shop I tried the coffee. the coffee quality was extremely poor for this place compared to usual. (I have visited Bristol and Reading several times each, and this was no way near their usual standard) Coffee was massively under extracted, tasted thin and sour. It was £5 for a filter coffee, so far more expensive than other, much better specialty coffee shops in Bristol and certainly not worth it for a cup of coffee which wasn’t up to a standard which could be served.
Took coffee back to ask for a refund. Woman then became fully verbally abusive in the shop, in front of all her customers!! I have never been talked to like this is a shop before, and would never expect this behaviour off someone claiming to be the owner.
I won’t be going back & I highly recommend trying one of the other, better coffee shops in town which has friendly...
Read moreThe one star dosnt reflect the quality of coffee or the staff. Both of which were really excellent.
But I can't give a cafe that serves in paper cups more than 1*!! I took my own cup and was given a 10p discount which better than nothing but 10p dosnt go exactly far in today's economy. Maybe offer a bigger discount to encourage people to use their own?
There a lot of other low ratings from the cafe about using single use, even when sitting in. I think it is also ironic that you have Boston Tea Party across the road which don't serve take away cups but offer a scheme to bring back and reuse.
I would really love to try one of your pour over speciality coffee, as a big coffee lover I love seeing places offering v60. But I am never going to pay £5 to drink out of a paper cup! There is something quite special about sitting down and drinking good quality coffee out of glass or ceramics.
Please can you start doing the washing up and I would love...
Read moreI came with my family at lunchtime, I was most disappointed to see every cup was disposable and every snack (tarts, sausage rolls) were served in individual paper bags, even for those eating in. I understand Covid-19 is still a thing, but I know it is possible to place cups and plates in the dishwasher without contamination and to wash hands after. If the case is such that there is no dishwasher and the coffee shop is totally reliant on disposable crockery and has been prior to covid and will continue to do so after the pandemic has passed, that is most disappointing and very much not how we should be aiming with the environmental disasters currently happening in the world. My family proceeded to have all their drinks and snacks served in disposable crockery, I can’t stop them, they’re all adults, but I have abstained on environmental grounds, and will continue to do so until reusable cups are provided or using my own cup...
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