I was quite excited about the prospect of a retro gaming bar but the experience was actually pretty rubbish all around.
8 out of our 15 strong stag do headed to Kong's, and none of us is especially yobbish or "laddy" just mates catching up after years.
Our first interaction was a rude security guard, with no greeting or preamble other than "how many are you!?, If one causes trouble, you're all out!" Which I get must happen a bit in Bristol being the party city that it is, but massively unwarranted seeing as I simply said: "good evening mate, is there room for 8 of us?". The doorman seemingly has no idea of how to respond to other human beings in a way that makes them want to spend money in an establishment.
Enter the venue itself, (which the photos on the website massively over-glamourise!) and you are confronted with a dark, dingy and cheerless grothole with all of maybe 7 arcade machines, significantly less than the marketing and website would suggest.
The bar itself is quite unhelpfully 'cash free', which seems counterintuitive given that you need change to actually play any of the working arcade games.
Beers are overpriced compared to most Bristol bars and the spirit and mixer I had was watery and not enjoyable, although I will concede that some of the bitterness of the drink might have been the leftover tang of the moronic security's bad manners.
This was honestly one of the worst bars I have ever been too, I have been in wetherspoons that have more uniqueness, character and cheerful staff to boot.
If the door staff are concerned about a 'bad element' coming in then perhaps they need to think about the vibe that they give off themselves. Consider firing the surly neanderthals barring the gate from well meaning punters, get some working games that you can hire as part of the table cost and stop watering down...
Read moreTerrible place with scamming staff!! Never usually leave reviews but felt I had to for this!! So I ordered a round of 3 vodka lime sodas. Straight away myself and both friends realised there was no alcohol in them. I went to bar and politely said I think someone forgot to put vk in them. Bar staff immediately snapped at me (which made me suspicious) saying that I’m wrong and there defo is vk in there. I got him to taste it and he said there was vk in them. I then got him to pour a glass out of just soda to taste the difference. He continued to insist they had vk in. Then said he would get his manager because I carried on saying there wasn’t. When he turned around and went down the bar to get his manager, I switched the lime in my drink to the glass with just soda…. Manager comes over after speaking privately with the guy who served my drinks (suspicious again) tastes the just soda drink that i had put the lime in, immediately says there’s alcohol in there and that I’m lying!! I explain what I did and say I’ve caught them out trying to scam me and I wanted a new round of drinks … manager kicks us out. So I can only assume if you buy multiple rounds at this terrible bar they assume you’re to drunk and try get away with serving you just soda!! Spend money here and they reward you by...
Read moreWell this is the case where I understand that I had a few drinks but the level of disrespect is beyond how you should be treated and I don't understand how the manager is in the position he is, having little personal skills to resolve a simple problem. The problem was miniscule involving a double dragon arcade machine that charged more than originally implied, and I never demanded a refund but rather an honest view of how much it actually cost. However, its the way the manager handled it, threatening to get security and enforcing a refund and walking away if I didn't agree with him, clearly not listening to the root of the problem. Turns out he was apparently he and the rest of the team was too busy handling a half busy bar as their life was on the line. Its a very good job I wasn't a mystery shopper but I guess this counts too. Top credit to the security guard that listened to me a lot more than anyone at the bar did and understood my point even when I was...
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