Absolutely the worst Starbucks experience I've ever had; the service was unbelievably terrible. Despite scanning my Starbucks app, there was an issue, and my points didn't show up. When I asked an employee about it, they rudely insisted, 'No, I scanned it,' without being helpful at all. On 11/06/23 around 11:30 AM, there were 5-6 people working inside, and they were all chatting and laughing loudly, not paying attention to the customers. I've never seen this behavior in Starbucks before. (Of course, I don't mind people laughing and having fun, but this was done in a very disrespectful manner.) Despite empty cups on the tables, no one bothered to clean up. This will definitely be my last visit to this Starbucks. There are other places nearby like Greggs and another one which are much more courteous...
Read moreI wanted to share my Experiance today in the temple Quay as i was VERY impressed by the service that i had, they where All very welcoming, warm and freindly from the start. there was no que so they were quick with a smile greeted by Lucia asking what i would like to drink. i wasnt to sure at the time so She gave me time do so. the drink came Quickly and was delicious made by Natasha i believe. I also asked if it was possible to reserve a table for a meeting 12pm which is something i imagine they dont normally do however withought hesitation alice said ofcourse they went above and beyond there normal roles and set that up for me instantly. Amie and Harriet had asked if there was anything else i needed and made it a pleasent and personal experiance. Thankyou very much team at Starbucks Temple Quay ill...
Read moreToday Friday 27th of September me and my daughter grabbed a coffee in Starbucks as my daughter had an awful day being bullied at school and was crying. The staff in this shop were exceptional angels!! Lois tiley and Amie gray ? I think it's spelt, both came over at separate times and gave my daughter support with lovely kind words Lois was so kind it made me cry at how caring they were it made me see that there are truly awesome people in this world my daughter left Starbucks alot happier !! So well done Starbucks you have chosen exceptional staff and this will be one of my favourite places...
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