Greggs — Restaurant in Bury

Visited today 3rd May at approximately 15:45. I rang the bell on the counter and waited patiently for a member of staff to serve. Several minutes later a young girl appeared from behind the scenes to serve me. I politely asked her if the cheese & onion bakes were warm and her reply was quite abrupt. ( Her reply: Do you expect it to be warm! What do you think? They’ve been on the shelf for an hour so they’re not hot if that’s what you’re asking! …. Do you want it or not…it’s up to you!).

Manners cost nothing and on this particular visit I walked away with astonishment at this girls bad attitude!

AND

Despite asking for a cheese and onion bake I ended up with a stone cold sausage and bean melt which I didn’t ask for! I asked for a cheese and onion bake.

Good job I’m not a vegetarian!

GREGGS management really need to have a word with her as she’s letting your brand down with her...

staff need to sharpen up , no cheese and ham toasties or mexican chicken baguettes last couple of times iv been .and the excuse from the staff is there has been a malfunction, need to get out of bed earlier and lay of...

Literally came in, ordered a cheese and onion pasty, watched a woman walk in from the back (assume she works there but not in uniform) and cough all over the fresh pasties stacked by the side of the...