Favourite Beers — Restaurant in Cheltenham

Rude, sell gone off beer. Avoid this like the plague, in fact your likely to get the plague if you visit. Quick edit in response to the owners reply.

As the owner knows I bought several beers 12 to be exact, 2 of these was from the bargain section 10 was off the shelf, my dad bought 8 more beers also off the shelf, most of our combined beers was out of date with several undrinkable.

I also had the owners friends on Facebook ganging up on me, and yes I was offered a credit, but he refused a refund. I have proof of the ganging up on facebook and also proof of how disgusting the owner was on private messages, should anyone want to see for themselves how bad the customer service is.

Normally I would just forget about a bad experience, but this particular shop will leave a bad taste in your mouth... because of the beer and the customer service.

I suggest next time a customer is unhappy don't accuse them of lying and actually try to help, and don't end a chat with, have a nice life, that's just disgusting behaviour. Almost as disgusting as...

I booked this online whilst on a weekend away as quite a crafty fan!

A friend and myself popped in earlier in the day to our booking as we parked in the area so thought "quick pint"!

We were greeted to a friendly lady who was more than accommodating. We checked in and followed the current guidelines which are adhered to in the shop. As we were going to come back later, the lady (sorry didn't get her name) offered to put some beers in the fridge for our reservation.

Later in the day, 4 of us arrived for our 5pm booking. Again, met with a friendly smile and a nice intimate atmosphere.

The beers selection was vast and for all members of the group, they were catered for. We had a selection of american pales for me, wheat beer for another and english pales / IPAs for the other.

Everyone enjoyed the time we had in Favourite beers and I will not hesitate to come back when I am next in the...

What a surprising find! These people are passionate about beer and really know their stuff. The shop has an astonishing selection of beers from all over the world with a range of flavours you won't believe until you try them. We enjoyed an enlightening evening there recently where we were taken through a selection of beers from light to dark. Heather beer, chocolatey beer, stouts, ales, porters, there really was something for all tastes - even for those who thought they didn't enjoy beer. Also a super range of cider and the under-loved but wonderful perry. Good prices and a lot of fun. You won't buy supermarket beer after...