Madeleines — Restaurant in Cotswold District

Outdoor service was brilliant, we felt well looked after, and cared for, including the offer of water for our pooch, and our drinks, cutlery and condiments arriving promptly, and with a smile - hence overall three stars. Then the heavens opened and the rain was bouncing off the pavement. We hastily beat a retreat indoors, finding a table just as our toasted sandwiches were arriving... Phew.... Only to be told, extremely abruptly, that dogs aren't allowed on the premises. Now I know rules are rules but, on occasions, one can add a little common sense, can't they... lots of places that serve food allow four legged creatures on site... and we'd ordered, and paid, in glorious sunshine. Apparently common sense prevailing was not an option, on this occasion... which necessitated me standing in the open door on the door mat, with my pooch stood off the premises on the paving slabs, whilst I tried to eat my bacon and cheese toasty - which would have tasted better sat down at a table... and with a little less cheese. So... if you have a four legged pooch in tow and you don't have Met Office confirmation that there will be no rain whilst you eat... you might want to consider a dog friendly venue (of which there are excellent ones within Cirencester). For reference, my understanding is... The decision to allow dogs on site remains at the discretion of the proprietor. However, all food businesses would be expected to take the presence of dogs (or other animals) into account where it is pertinent to food safety... which allows common sense to...

Would go somewhere else if you can staff aren't very nice won't be visiting again.

Edit the manager wasn't very nice the other staff were nice.

I paid for a cake and a drink it was a sandwich I brought from m&s while the three other members of the family had food and drinks all purchased.

I wasn't thinking, and her point was valid but ultimately came down the way I was spoken to by the manager I disagree with how polite you were. By the reasoning I'm writing a review which isn't positive is a record of this experience.

I feel it's only fair for me to say how visiting your company was for me that day. At one point the rest of family went off leaving me at the table and you cleared some of the items if I felt comfortable I would of brought more tea or another drink but all I wanted to do was leave it was an...

On one of our trips out again,this time another visit to the lovely Cotswold town of Cirencester......After parking the car in the short stay carpark we made the short walk into the town It was quite a cold day so we decided to get in the warm to have some hot drinks and a bite to eat,before looking around the town.......This time we went into Madeleines cafe which is the nearest one to the carpark.......It's a lovely little cafe offering a good selection of food from their menu I chose the cheese and ham panini the Mrs had her usual toasted tea cake with butter and strawberry jam,washed down with our lovely cups of tea.....The staff were all nice and welcoming delivering a good service as we didn't have to wait long for our orders.....It's an ideal little cafe to get your...