Edit August ‘23. Something has changed here, the food seems almost tasteless after trying twice with two separate people. Not sure if they’re reducing salt/fat content but it’s a shame either way. Tots are still 10/10.
Long review incoming! Outstanding, nothing less. I have been to more burger restaurants than I can count, in many cities in Britain. I had a long-standing favourite in BHAM, but this just nips them on quality, choice and price.
The menu is busy, but accommodates so much. Three of us visited, and all had different burgers and fries. They manage to expertly cook very different things well - this consistency is hard to find. The staff are all so friendly and helpful, and attentive. There is a clear management culture that filters through to the front end team, where they all clearly care that you're well-looked after.
The food is extremely good - they have options of pink, well-done or smashed for your beef burger, which really helps to get what you want. The loaded fries portions are generous, and we had three different versions (curry sauce, chilli cheese and poutine) and they were all roughly the best we'd had.
They sponsor (or brew) their own IPA which is a lovely drop with your meal - it is a bit expensive, but worth a go if you like your beer.
Other points - personally I'd avoid their chicken strips, they're quite expensive for not a lot of satisfaction. The wings were VERY good. Around 12 quid for a sizeable burger and loaded fries is much better value than five guys, for sure - and you get a restaurant experience, not a fast food place.
I can't express how much we enjoyed our visit, and I would (and have!) recommended this to anyone who's been missing a decent burger joint in Coventry. They even have a loyalty scheme, which I'm going to rinse and probably gain far too much weight.
10/10, can't wait to visit again.
Edit: I meant to say this cos I read other reviews before posting, people complaining about no takeaways, they've been very transparent about this - they want to ensure their kitchen is up to speed working a full restaurant sitting before opening up to takeaway. This isn't unusual, stop being...
Read moreVery quickly seated and introduced to the menu and meal deal. However, it took more than 10 minutes to get our orders taken when at the time there were only 2 other tables seated at the time. Service felt to me a bit cold at this point for such an establishment; for example twice I said thank you very much with a smile when cutlery and drinks were brought over but was not reciprocated. It got better as the meal went at least but still not the friendliest in my honest opinion.
As per photos, we got the BFC wings to start (just to note I think they stand for Bones Fried Chicken rather than Buffalo wings if like me you were expecting a hot, tangy sauce with it) and they tasted quite good.
Mains wise, we got the Robert Johnston with the Portswood Poutine for a side and a frankie says rilassare v2 with the chicken fried halloumi fries as a side. The sides came with the opposite main but it wasn't a biggie as we were sharing anyway. Both burgers were ordered pink, however one came pink and the other well done so a tad inconsistent. An interesting to note was that the buns were fairly plain and soft. That aside, the fillings and patties were seasoned well and tasty. The chicken fried halloumi fries I would definitely recommend.There wasn't any check up on how things were going from a service point of view so we didn't really raise anything as we're quite easy going anyway. I did ask the server (he might have been the manager but I wasn't sure) whether they do or don't toast their buns to which he did assure me they get toasted and then steamed. However both buns for both burger did not have any toast marks on them.
An overall underwhelming experience and would have gotten a slightly higher rating if not for the service but it hasn't got me excited at this stage for a return to try other items on the menu.
PS. It wasn't a problem for my party but as a note of warning, the toilets and hand washing facilities are on the first floor (I'm not sure if there is elevator access but I didn't see one) so worth bearing in mind if accessibility is something your party needs...
Read moreExcellent burger. however I've down rated it, as this was the only thing I ate that day and I got a bad stomach the day after.
Especially one named after a great U.S president, not sure if it was meant to be that way or an insult though. 😁
However I wasn't aware this place was Halal? There was no official sticker but two joke ones in the window of Lionel Ritchie with the caption "Halal, is it me you're looking for?" Does this mean the restaurant is halal or not? Come on.
The burgers are great as is the beer from Phantom Brewery (no draft, just can) but this is a hipster paradise.
Order on phone via QR code, review on their company phone brought by a waiter. 😂
Service was quick and attentive for the rest of it.
*Apparently there is a note on the menu to say the whole company is fully halal, with those weird stickers on the window - in place of so called 'official' ones, this could be construed as a bit misleading or just confusing at the least. :/
It's not racist to choose not to dine at a halal place, it's the consumers right, which is one of the reasons why the official stickers exist, as well as giving confidence to those eating the food who chose to follow a religion or belief that practises halal. :/
** Furthermore, I forgot to add - this restaurant is pay by card only, on your phone via the...
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