Annie Maison - Kitchen & Bar — Restaurant in East Staffordshire

Got a lot to say.. So let's just keep in mind that this kitchen/bar is in very Burton Centre. Me and my friend come in for brunch around 11am on Sunday morning. Only ground floor worked at that time. there was sitting like 6 people without us. Bartender didn't even offered us a Menu when we come to the bar ask for a table. I took it myself. We chose our meals and drinks. they didnt had salmon so my mate just ordered a smash avocado bagel. THEY opened an hour ago and didnt had Salmon in breakfast menu?!! Lets keep in mimd All of them 6 people been served when we just got in. SO we wait..10,20,30 mins. NO DRINKS. they bring in a meal for my mate only but no cutlery so we just admired this place for like next 5 mins and and waitress capability to do her job so unprofessional. so then the Bartender chucks on cutlery on a table. then my food gets delivered after nearly 40 mins of waiting. we still didnt get a drinks, half way to our food finally drinks gets delivered. couldnt even say it had any alcohol in it. pornstar martinis tasted more like multivit juice and my passionfruit mohijo the same just with rotten an expired mints. i was disguted. my mate was also. in total we paid 60£ for all this fancy brunch and we couldnt believe its real. my mate had to smash her avocado and put butter and avocado herself on the bagel. it wasnt owt what you wanna do paying money for to get the meals done and ready so as drinks. NEVER EVER AGAIN. DONT...

My brunch experience was utterly disappointing. The waitresses couldn’t care less about customer service- completely detached and uninterested. I had to ask for a menu, then ask where to sit, and still got no help, as if we were a burden. The menu, just an hour after opening, was already missing ingredients. I ordered a smashed avocado bagel, but what came was a travesty: unripe avocado chunks, not smashed, a toasted bagel and butter on the side. It was like I had to make my own meal. We were one of only two tables- six people at the other, just us two- and it still took 40 minutes for food to arrive. Then, I had to wait for cutlery! Halfway through eating, our drinks finally showed up, and that’s where it got worse. My friend ordered a cocktail, and it was served with rotten mint leaves. I was disgusted and couldn’t help but question the kitchen’s hygiene if the staff had the audacity to serve visibly spoiled ingredients. On a quiet Sunday with barely any customers, this level of neglect is inexcusable. The staff were too busy with phone calls outside to care about serving us. Management needs to overhaul their staff because this service is a disaster for business. Save yourself the trouble—avoid this place...

Visited for the bottomless brunch on saturday as part of my hen party celebrations. Service was very slow. There were 11 of us having the brunch, and by the time the last was served the first was almost finished. No cutlery wasn't bought out until nearly half of the brunch boards were served. The chips we ordered were forgotten and bought out afterwards. We were not offered sauces. The drinks arrived after the first food board, and took so long people started to ask to have their 3rd and 4th cocktails bought out at the same time. Service has to be very attentive when people are limited to a 90 minute brunch. The food was acceptable once it arrived. The gluten free board was impressive as it was nearly identical to the meat and cheese board, only 1 item was not replicated as GF. Pink mojito was lovely too. Overall however it was a...