Black Horse Inn — Restaurant in England

It is unfortunate that i find myself calling out poor behaviour at this establishment. We arrived at 19.35 on Sunday 2nd October, to this tavern and the entrance was roped. After standing alone saying hello for about 2 minutes, a young short dark haired female finally came to the entrance It was like the 3rd degree since she requested about 3 times, despite our confirmation that we would not request food as they were closing at 8pm. During the chat she kept the rope in place intimating a reluctance to welcome us and that it wouldn't be removed until we had satisfactorily passed her interrogation. On entry another couple were asked by Sue, the manager, what food they'd like to order. I asked the availability of a food item and was told there was none left. I asked what was available and we ordered seafood x 2. I then discovered that my partner didn't like sea food so after we were ready to leave I asked for a doggy bag and was told that they didn't have anything. The item was small so i ordered a packet of crisps to contain it but they said unless I had exactly £1.20 they coudnt sell me the crisps as the till was closed and they couldn't process a visa. I suggested that ( having spent over £17 in 20 minutes) they might give the crisps but the request fell on deaf ears. I said we're staying in the accommodation next door and would bring the £1.20 in the morning, upon which they finally released the crisp bag. I've never met such ignorant unfriendly staff and was disgusted with the way they treated us. Ian Dale Harris from...

The Black Horse Inn in Whitby is a historic and traditional pub that seems to be a hit with both locals and tourists. Atmosphere and Ambiance: The pub, a Grade II listed building, is known for its old-style charm and character. It's located on the cobbled Church Street, and its interior features a front bar that is believed to have one of the oldest public serving bars in Europe. The pub's decor, including its Victorian-era elements, contributes to a very authentic and historic feel. Reviewers often describe the atmosphere as warm and friendly, making it a great place to have a laugh with friends. It's a pub that seems to be a haven from the usual tourist crowds. While the front bar can get crowded, there is a back "Vaults" bar that can be accessed through an alley on the side. Food and Drink: The Black Horse Inn is praised for its selection of drinks, including an impressive range of cask ales, craft beers, ciders, and a wide variety of gins and rums. They have a unique "Yapas" (Yorkshire Tapas) menu, which includes local treats like a Yorkshire cheese board, homemade crab pate, and pork pies. This is a simple but well-regarded food offering that complements the pub's traditional feel. The pub is also noted for having decent prices for its drinks. Other Details: The Black Horse Inn is very dog-friendly. It also offers accommodation in four en-suite rooms, which are often described as clean and...

One-Star Review – I would have left zero stars due to a Disappointing Experience at The Black Horse, Whitby

We were really looking forward to visiting The Black Horse during our trip to Whitby, but unfortunately, our experience was incredibly disappointing. We were a group of 12 and, being mindful of the pub’s small size, we split into two groups of six to avoid overwhelming the space or disturbing other customers.

However, the bartender was extremely abrupt and refused to serve us, stating that they don’t serve groups—despite our efforts to be considerate. There was no attempt to be polite or accommodating; we were simply told to leave. The tone was unfriendly and unnecessarily rude.

To make matters worse, there was a very strong, unpleasant smell of what seemed to be dog urine inside the pub. In hindsight, we were glad we didn’t end up staying, as it was far from the warm, welcoming experience we had hoped for.

This kind of attitude and environment was not what we expected, especially in a town known for its hospitality. We won’t be returning, and wouldn’t recommend it to others visiting...