Brasserie 31 at Skiddaw Hotel — Restaurant in England

Visited on the 2nd night of our stay, Sunday 13 Jun 2021, as we found out when passing-by, Saturday night, that you don't need to book a table in advance to eat there! We arrived and then were sat in the brasserie section of the hotel, which is an outdoors covered area (like a conservatory/green house) where you can see the busy shoppers tourists walking by... Well furnished and warm area. Pleasantly and efficiently served by the 2 young lady waitresses, 1 a local Cumbrian girl and 1 a Spanish girl from Andalusia, which is always a pleasure for me, as I'm a Spanish native speaker and it always feels nice and welcoming to be spoken to in Spanish. Besides, the waitresses were very efficient and informative as to which and how many Tapas selections to order, what brand of prosecco to have, where were the toilet facilities and, the other highlight, the Spanish waitress kindly guided me to the front street entrance of the brasserie to avoid the steps, returning from the ladies services back to my table, as I had an injured knee! Very very thoughtful. I'm rubbish at remembering names but these 2 waitresses and the kitchen lad were mavericks attending a full house between just them 3...! They deserve a medal 🏅 Food quality is 3/5 for tapas Service 5/5 Recommended and we will be back again next time...

We had the tapas in the main restaurant. I can honestly say it was the worst tapas, possibly the worst meal I have ever had. We had the tapas platter. When the food arrived the meatballs and chorizo sausages were cold. I sent them back and they came back in seconds only a little warmer. The platter was full of stodge, mostly croquettes, some of which you couldn't guess what the flavour was supposed to be. To top it off the 'dessert' was two greasy churros tasting of the oil in which they were cooked. In addition we were served by the most surly restaurant manager I have ever come across. When I complained about the churros and asked if there was anything else we could have his reply was 'one scoop of ice cream.'The only up side of this meal was the general manager did knock some money off the final bill. What is laughable is the hotel has a large board outside the hotel praising the tapas and pointing out the head chef's 15 year's experience in Mallorca making...

Welcomed by Josh, But then that was the only good thing, My meal was delivered without the the Red wine sauce that was promised on the menu, I would have liked to point this out, but didn't have a chance because Josh never came near our tabe until we had finished the course, when I pointed out that the Red Wine sauce hadn't been delivered with the meal Josh apologised, but he didn't say he would mention it to the Chef, he say would you like a drink on the house, he didn't say would you like a dessert on the house, What we was a sorry and this is the bill. It would be nice if Josh was given a bit of training in customer...