When arriving we could not tell if it was even open it was lifeless . We arrived as a party of 8 and was then stuffed in to a booth cramed in on seats with dips in. So I had to sit on a cush And waittress looked at us and larger table then just walked away as if didn't want the bother of asking if we would like to have a more comfortable table. When I asked about disabled toilet was told only downstairs or had to walk around to hotel entrance I'm on cruches after a knee replacement. So food arrives some ok but mine I went to cut my bread and my knife got struck and it stood up I know this sounds a little over the top but it's true I had to ask my partner to pull the fork out and cut the crusts off the bread. My son had pancakes????? A sponge cake cooked in a frying pan and when it was cut in to raw batter seeped out. Then two bacon baps so dry that thay were not eaten. So again asking a second waittress and told I could access the toilet via a door to hotel I briefly what I think was a manager talked about this and was told I will tell the chefs???? THIS WAS MY SONS WEDDING DAY BRAKFAST. She was sat with her bouquet.carnt be any more clear. This young couple chose this place to celebrate and this is what thay got.after we had to listen to staff hanging around the bar watching a lad with long curling hair flicking it all over the bar area .girls just about braking a smile on her face and being stared at. I have worked in 5star and 3 star hotels and this is the worst. Staff hanging around gossiping. manager not bothered about the complaint and raw food.mind blowing. And to be honest not that great to justify the price of the food. I am more upset for my son and his wife.thay both have worked hard and long hours to get a nice day together for all of us as a wedding party.and to have to leave so much food .my son did not make a fuss so as not to embarrass anyone but could see the disappointment in his face was upsetting but proud that he was thinking thanking of others unlike the Brazz. I want to call them but after the lazy attitude i dont see the point of it the manager had chance to act on this when we were there.this place needs attention to detail big time. Bet I Don't get a nice...
Read moreBrazz has interpreted the government's guidelines in its own way. Unlike the other really good restaurants in Taunton and around, it has decided not to lay tables in advance of its guests arriving (although of course we had booked). This does rather give it the feel of an airport.
The staff however have got even friendlier and better, and this made up for a rather quiet and subdued atmosphere. The menu was packed with choice, and had lots of new items since I last visited in the summer I'm pleased to say. After ordering, your cutlery is delivered to you in sealed plastic bags, so this continued the airport theme and made us feel we were flying first class. Not necessarily a bad place to be. But personally I'd have rather kept my feet on the floor. Brazz was doing this in July, and I was hoping they'd have re-thought it since then... but no.
I had the halibut. And, I'm pleased to say it was utterly delicious. Perfectly cooked, seasoned and presented, and one of the simplest and best fish dishes I've had in months. My pudding, of an innovative sorbet and mousse was also wonderful and I could've happily eaten all the desserts they had listed!
We were rather hastened out - at 9.15 we were told it was last orders in all respects, and at 9.35 presented with a bill we hadn't yet asked for. However the place had lost the few other guests it had, and they were probably keen to shut up shop! I hope Brazz keeps going. I would only recommend they visit other restuarants to see how they are coping post-covid, and see if they can't recapture some of the glamour you used to feel when took your...
Read moreI rarely write negative reviews. But today I feel I have to.
The design and ambience of Brazz is lovely. Beautiful decor and lighting. On the other hand the food…. I cannot comment for non vegan food but paying £18 for a single courgette fritter the size of a ping pong ball and half an uncooked courgette (complete with stalk) sprinkled with pea shoots and a balsamic glaze is simply not cool. It didn’t come with any substantial side, no protein, or carbohydrates. Simply half a crunchy courgette with a small fritter (which was actually very nice). Perhaps make the fritter the main and the courgette a side, roasted with spices? The dessert I was grateful to see- a plum cheesecake! But no. It was a raw yoghurt / granola tasting breakfast bowl that cost £10.
It’s really easy to make plants delicious and most places do. Please please work on your plant based offering - the cost was shocking for something that was so basic, and quite frankly I could have made at home… but wouldn’t because...
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