Chelston Manor — Restaurant in England

We booked here for a family meal. Made us feel unwelcome from the start. I asked if they had a drinks menu, no, then did they do mojito’s they said ‘no we’re not the type of establishment that does shots and cocktails’ I just wanted a long drink and didn’t fancy gin was made to feel judged like I was asking for triple shots in the day. My son was having a look around, not running or making a sound, but the landlady ran up panicking said he must stay seated at all times! Again no need for the tone. Ordered our food which was ok, standard pub food, the lady came over with a box of condiments and we had to chose which one we’d like and stood there until we took one each.. just let us help ourselves?? Seriously lacking in customer service skills which shows in the lack of atmosphere, it was silent and we were scared to talk or laugh for being watched our entire meal. Such a shame as I was visiting family I don’t get to see often but we rushed through our meal just to leave this place quickly! I’m surprised they ever get...

This really is a hidden gem of a place. My wife daughter & I really wanted a decent pub meal, not a chain pub - real food. We booked over the phone for the 26th May for a table at short notice with no fuss. My daughter & I went for the pie & my wife had the Roulade. Our daughter cheekily asked for some melted blue cheese to put on her meal to which “No problem” was the reply. The ladies working couldn’t do enough to make sure we were happy and well looked after. On top of that the food was TOP, really TOP! So fresh and hot I had to let mine cool down a bit - the melted blue cheese was a great shout too to put on top of the chips which were so good. The meat in the pie was delicious. My wife’s meal was also excellent-not a scrap left on her plate. Finished off with a lovely blackcurrant sorbet which was lovely and refreshing. We’ve decided to come here more often because for value for money, genuine sincere service you can’t go wrong! Thank you for a lovely experience & we’ll see...

Where to start....went there for a family meal, my sister in law asked for a mojoto to be told that they don't serve shots or cocktails "they're not that sort of pub" ok you might not be but how hard is it for a pub to whip up a mojoto! My 3 year old nephew got up from the table as young children do and was told to stay sat down and then was handed some colouring in to do. I'd understand if he was running wild getting in the way but he wasn't. If you don't like children I suggest you state that you're not child friendly or have a separate room for people with young children. The food was ok but it all came out rather quick so we felt like we were being rushed. We asked for the bacon to be crispy and the ladies reply was "I'll see what we can do" with a look of disgust on her face. Rather than just leave the box of sauces for us she stood there and counted them out which was odd! The staff were rude and unfriendly and the atomsphere of the place well let's just say...