Ordered through Uber Eats. When Uber Eats said it was ready to collect, I went to the reception of the restaurant and i said to the man on the till 'Here to pick up' in a friendly approach, and he quickly said ' pick up for what' and i said 'im here to pick up my order' and he said 'order of what'. I showed him the uber eats app and showed the order i placed and and he was like 'oooh'. At this point he looked around under the till to see if my order was processed but it was not even ready to pick up. He said to me it wont be long give us 5 minutes. I said thats fine, i asked if i can wait at the waiting area. he said 'you can wait'. I waited nearly 15 mins. When i got the food, i said thank you and left the restaurant. I went to have the food at nearby public bench to eat. when i opened the food, I saw a long dark hair hanging off the sandwich i ordered, not only one hair but two strands of hairs were inside the sandwich. My hair is short and it is definitely not mine. I did not go back to complain as I was on my lunch break and i did not want to waste anymore of my time. This was my first time going to this restaurant and it will be my last. the man who was at the till needs to be more patient and understanding when it comes to customer service. he should not be quick to dismiss a customer in the same situation...
Read moreWhat an absolute gem!
One of the only places to stay open in the covid lockdown, us lot in the medical rotas department at the hospital can't keep away.
The friendliest team you'll ever meet running a café and the most delicious sandwiches in the world. (Honestly, the Shawerma wrap has changed my life).
Their cakes and pastries are delicious (banoffee brownie is insane) and they have an excellent selection of both snacks and drinks.
Excellent coffee with any milk of your choice. And their takeaway cups are compostible!
NHS discount - winner.
If you like your wine, ask their advice! I've tried two of the nicest red wines I've ever had and keep coming back for more- there's one with an upside-down label which is out of this world.
You can order ahead or pop in and they even have an excellent breakfast menu!
They've been brilliant in keeping the place open with limits to 2 customers at a time so you don't need to worry about the social distancing.
Thanks so much crave, you're the only place I've been spending my money during lockdown and I don't...
Read moreSo nice we went back the next morning! Difficult to find good places to eat when on holiday. Finding breakfast early morning with dog in tow where we didn't have to sit outside was a struggle however not a problem at Crave. They had lots of footfall (should really have more) so we popped in. We made our order including a sausage for the dog. Everything arrived quickly and was delicious 😋 even the sausage was all cut up in a bowl. The hot chocolate was one of the best, with real dark chocolate chunks sprinkled on top but it was throughout. The coffee was a proper cup of coffee not a chain-bramd cup of flavoured water. Definitely worth a pitstop whether you reside in Brighton or just on...
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