This is a lovely boutique hotel, we got given a buyagift voucher through work and picked this place which was offering dinner bed & breakfast. We upgraded our room to their signature suite which was lovely. The room had two roll top baths in the room and a four poster bed. Very spacious and well furnished. Tea & coffee making facilities available in the room and your normal hotel toiletries were also supplied. Dinner was great with a nice atmosphere in the dining room without being too busy or loud, The food was good and the helping sizes were big but very flavourful. We both had their eggs Benedict in the morning which is something I order a lot when out but this one was one of the best ones I’ve had in a long time (definitely worth a mention). Now down to the staff, they were extremely friendly and can I say a smile goes a very long way! Being greeted first thing in the morning when you enter the dining area with a smile and a warm welcome was fantastic. Everyone was so friendly from the chap that checked us in and showed us our room to the dining staff both at dinner and at breakfast. My only small complaint would be their car park, they have an area round the back of the hotel that can take approximately eighteen cars and they have signage to saying that it’s for people staying in the hotel only but we arrived about thirty minutes before check-in opened and their was only two spaces available. The staff don’t take any car details of guests or give them anything to display in their car windows so people just ignore the signs and park there when going for a meal or even visiting the town which is close by. Over the course of the day/night I watched people walk in from the street and pick up their cars, just walking in the side door and away without touching the hotel. There is however paid on street parking available at the front of the hotel but I believe it’s quite expensive. Overall We loved our night away and have decided this is going to be a regular get away for...
Read moreAfter our experience yesterday evening I had to edit the review. We used to enjoy going for dinner to this pub because it's close to us and we like the decoration. Yesterday we ordered some nibbles and they were ok. My husband ordered as his main course the steak medium and it was served well done, the mushrooms were so over cooked that were crunchy. I ordered the seafood risotto and that was disgusting. OMG! The smell was horrendous (only seafood that has gone bad smells like that) and the texture was not like a risotto, that was a compact mass of rice with the seafood bits embedded. I was asked of it was something wrong with the risotto and I said what was the problem but nothing got done. We ordered the desserts and my brownie was ok (you don't need to be a chef to cook a brownie) but my husband's banana sticky toffee pudding was a disaster. It was not a pudding, just a flat soggy cake with no banana, no toffee and no stickiness. Again we let know the waitress that the food was not up to a normal standard and she laugh and told us that "to be fair, the chef is very busy" busy when there were 4 tables with 2 people and 1 table with 4 people. If that is being busy I don't want to imagine how real busy restaurants can cope. After every visit to our table, the manager was asking the waitress what happened, but she did nothing about our complaints. That's what make businesses fail, not listening to customers and thinking we are just fussy eaters. I'm sorry but we have eaten in all sorts of restaurants and the food we ate yesterday I wouldn't give it to a dog.
Original review: I love the decoration of this place, rustic and full of style. The beer was very good and the food simply amazing. Only downside was the coffee, it's horrendous but all the rest is flawless. Very helpful and...
Read moreHaven´t stayed at the hotel but went to "enjoy" a coffee and had to leave without even trying it. I ordered an Irish coffee and when the waitress said "are you going to order some food" I said no thanks I just wanted the coffee. She didn´t say anything else and when she brought the coffee she said "oh, by the way with the new restrictions you have to order a main as well in order to have your coffee because it is an alcoholic drink". I nicely explained to her that I just came from having dinner at a Japanesse restaurant and that I couldnt fit anything else, that I had no idea about that restriction (I have been working from home since March and I literally leave the house once per. week to get groceries, it was the first time in 2 months I went out for something different), and that since I didnt touch the coffee if she could change it for a different one, because she didnt explain the rules to me initially when I ordered this coffee and I clearly said I wanted no food. She nicely called the UNPROFESSIONAL manager of this café, who rudely suggested I should watch the news and that they weren´t going to give me any other option than ordering a meal. I even suggested having a dessert with the coffee (as I said I had just had dinner so no way I could fit a burger or anything with it), but they said no, that it had to be a main course. Since I am more professional than them I just paid £6 for a coffee I didnt even smell and left. Not coming back for sure, and if upper management wants to take my advise I would replace the current cafe manager they have and put someone more competent that can come with alternatives or at least not being rude and...
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