Harry Ramsden's — Restaurant in England

Here’s an updated review (original review below) after today’s escapade at Harry Ramsden’s, featuring the culinary titans themselves: Kie, Helen, and Gill. I went in for the classic haddock and chips, and, as any respectable reviewer would, I ordered a single glass of Sprite. Imagine my surprise when a second Sprite mysteriously appeared, perhaps summoned by my sheer thirst for fine cuisine—or perhaps just the divine hand of Gill. This unexpected bonus felt like winning the jackpot in a fish-and-chip lottery.

The haddock? As golden and crispy as a beachside sunset, though I half-expected it to break into song given the sheer majesty of the presentation. The chips were transcendent: fresh, and, dare I say, practically a religious experience.

All in all, Harry Ramsden’s delivered an experience I’ll need a lifetime to digest.

Original review: Oh my cod! Let me tell you about my experience at Harry Ramsdens with Gill and Jan! These two ladies are the masters of customer service. They made me feel like a VIP – Very Important Pescatarian.

First of all, let's talk about the star of the show - the fish and chips. It was so delicious that I nearly flipped my fins with excitement. The fish was so fresh, I could swear it was still swimming this morning. And the chips were cooked to perfection – crispy on the outside and fluffy on the inside. It was a meal fit for a king – or in my case, a king of the sea.

But the real catch of the day was Gill and Helen. They were so friendly and accommodating that I felt like I was part of their school of fish. They made sure I had everything I needed, from extra vinegar to more tartar sauce. And when I asked for a side of curry sauce, Gill even gave me a wink and said, "You're a bit of a catch, aren't you?"

Their sense of humour was reel-y something else. I haven't laughed that much since the time I saw a group of clownfish trying to fit into a Volkswagen Beetle. Gill and Helen were like a breath of fresh air, which is impressive considering we were in a restaurant that smelled like fish.

So, if you're looking for a place to get some fin-tastic fish and chips and want to be treated like a starfish, I highly recommend Harry Ramsdens. And be sure to ask for Gill – she's the best thing since sliced breaded cod. Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill Gill.

Thank you, Gill, for making my dining experience so wonderful. Gill Gill Gill Gill Gill Gill Gill Gill Gill...

Great service and I can’t fault the place! However the system doesn’t make sense. I have been going here countless of times and they have got rid of the reward card now. So now I have to use the app to order which I have no issue with. But wait a minute, it’s take out only. What good is that to people who eat in? That means I have to wait for someone to come over, not only wasting my time, but the waiters time as well. As if they haven’t got enough to do when I have an app which I should be able to use. On top of that, when it comes to using the points, how do I go about that? If I am eating in and I can’t use the app, what is the point of me collecting the points for them to just lie there? It doesn’t make sense to me. Please fix this broken system!!!

Following on from this, harry ramsdens have now raised the prices for less on your plate! For instance, I usually have sausage chips and gravy, for which you would get 2x sausage. Now you only get one sausage and they have raised the price by a further £2! If you are going to raise the price, then at least either keep the portion size the same or add another sausage. Not reduce the portion size!! Raising the price for a reduced portion size makes absolute perfect sense of course! Who comes up with these crazy ideas? Because that is definitely going to drum up business! Not!!!! Harry Ramsdens, please sort this out. For the sake of all of your valued customers and your business, go back to the way things were before it is too late!

Also the staff are amazing and do a fantastic job. I appreciate all of the hard work that they do and their wonderful customer service is always welcoming and heart warming. I cannot fault their service at all. Let it be known I only write the bad stuff about the company or the ideas it has. None of this is on the staff whatsoever! Please sort...

The restaurant was empty and we (3) were so hungry so we thought the service was going to be quicker.. I regret ever setting my foot in that place😭😭😭. The service was sooore bad.. The slim guy at the till was so rude, when we asked for the menu he was like, ‘whoever brought you in will serve you..’ and no one brought us in, maybe were supposed to knock at the door🤷🏾‍♀️.. Most of the empty tables were dirty, had to look around for a clean table so we could sit. We found one, someone attended to us, when we were paying we decided to do a take away and not sit in, oh, the lady was so upset. Another waiter came to us and told us to go stand at the till whilst waiting for our food since we were not sitting in anymore. We went to the till, got our food, there was a small station with salt and vinegar then a table with ketchup on to e side. I took the ketchup, I’d put just a drop of it on my chips and this very horrible waiter came and aggressively grabbed the bottle from me shouting and saying if I need ketchup I should buy it and I bought it. She was so horrible to me, she acted as if she caught me stealing ketchup. There was really no need to treat us like that, or speak in that way.. Next time just put a big board which says NO BLACK PEOPLE ALLOWED IN HERE… it doesn’t matter how much I love fish, I will never ever go back to Harry Ramsden’s- Cheshire Oaks..I couldn’t even enjoy the food as I was still startled by that horrible girl and bad service from that place🤮🤮🤮🤮.. if you crave fish don’t ever find yourself at Harry Ramsden’s, especially if you are black, rather try to cook...