Tortilla Cheshire Oaks — Restaurant in England

An Outstanding Experience at Tortilla Cheshire Oaks

⭐️⭐️⭐️⭐️⭐️ Food

Exceptional Quality: Every dish is crafted with fresh, high-quality ingredients that shine in every bite.

Vibrant Flavours: The menu offers a delightful spectrum of tastes, from spicy and tangy to comforting and savoury.

Generous Portions: Each plate is not only beautifully presented but also generous in size, ensuring great value for every dollar spent.

Creative Variety: Whether you're a traditionalist or looking for a culinary adventure, the diverse menu caters to all palates.

⭐️⭐️⭐️⭐️⭐️ Service

Personal Touch: Our server, Meg, truly went above and beyond. Her warm, friendly manner, and attentive service made the dining experience personal and memorable.

Efficient & Knowledgeable: Meg’s familiarity with the menu and her thoughtful recommendations ensured that each guest found the perfect dish to suit their taste.

Responsive & Accommodating: From the initial greeting to the final goodbye, the service was prompt, polite, and always ready to assist with any request.

⭐️⭐️⭐️⭐️⭐️ Atmosphere

Welcoming Vibe: The ambience of Tortilla Cheshire Oaks instantly makes you feel at home—a relaxed, comfortable setting that's perfect for any occasion.

Clean & Inviting: The dining area is meticulously maintained, with inviting decor that enhances the overall experience without overshadowing the food.

Energetic Yet Calming: The blend of lively music and soft lighting creates an environment that's both energizing and soothing, ideal for unwinding after a long day.

Overall Experience: Tortilla Cheshire Oaks isn’t just a place to eat; it’s a destination for an extraordinary dining experience. Every aspect—from the innovative dishes to the impeccable service and charming atmosphere—contributes to a memorable visit. Special kudos to Meg, whose dedication and friendly service truly elevate the experience. If you’re looking for a culinary haven with delightful surprises at every turn, this is...

Inadequate staff, i do not recommend.

When enquiring about a menu, i was ignorantly pointed to the front of the store, as if this was too much effort for her... I reluctantly walked all the way back to the entrance to pick up a menu... it did not list what i needed.

After realising the menu was useless, i asked the member of staff for assistance bt enquiring on the menu options, she gormlessly looked at me and dismissed helping me. I politely asked if her colleague or manager could help me, where she reluctantly beckoned her colleague next to her... he was also clueless.

When i advised i needed help, and do not have the app, another colleague came up and rudely made a point that i was asking a question and needed help with their menu. She blatently paused and did not assist me in order to assert dominance... all I wanted was a naked burrito, and wanted to know what goddamnit meat was gluten free 🤦🏼‍♀️

I'm appaled at each member of staff in that store and have not had such an experience I advised, politely, i just wanted to order food, where the manager said she was helping me, while scouling at me, treating me inferior and wasting my time.

I would not go back to anothet Tortilla branch with the current experience of today, I'm flabbergasted how staff treat their customers, let alone another human... i was a paying customer, eager to grab some food and eat... I left feeling mentally abused with Inadequate staff unable to answer simple question, and a manager who uses customers for their power trips.

I'm disappointed in you @Tortilla I thought...

Visited on 07/04 with my boyfriend as we both love Mexican food, especially burritos, however we were really disappointed with our experience. We both agreed that the menu items are way too overpriced for what you get and thought it was awful that you had to pay extra for things like guacamole and salsa ??? You are also quite blindsided by the things you have to pay extra for, as the staff would ask if you wanted something e.g cheese sauce and wait until you said yes or no to then tell you it was extra £. We both ordered a burrito and were not impressed by what we received, it did not have much taste to it and for the price of £7.20 I don't think it was worth it. The sauce was also only one side of the burrito, meaning that it was hard to eat due to it coming out of the side. The staff were also quite awkward and rude, not really engaging properly with the customers and one of them even explained to us how to eat the burrito in a very condescending way. The restaurant itself was decorated nicely, however the atmosphere was very boring as there wasn't many customers and no music. Don't think we will be...