Minster Inn — Restaurant in England

We entered the bar at 6.05pm. We ordered two pizzas, olives and garlic flat bread. At no stage did the waiter say there was a delay in the service. By 6.45 the olives turned up, which I had to ask staff for. At 6.55 I went to explore how many people where in the pubs. Looking around I’d say less than 20 people. No one outside due to the rain. I asked the waitress how much longer the food would be and she said she’d speak to the chef. I walked back to our table and the chef came out screaming how busy he was serving the family of 8, who had just left. I said if they’d left why haven’t we got our pizzas????😡 I’d say that was a good reasonable question He was so angry and aggressive, screaming he was busy, and then told us to leave. We’ll if that’s how you treat your customers you don’t deserve a good review. No one said it would take over an hour for a pizza let alone 40 mins for a small bowl of olives. The table across with three young ladies had ordered two pizzas and one vegan pizza. They couldn’t even get that order right.I wouldn’t call the guy a chef because all he does is put food on top of pizzas. If that is too much trouble for the bloke he needs to find s better job that isn’t too demanding! So no I would not recommend the pub, cook because his attitude, his abuse and he was definitely professional at all considering all he was asked us how much longer for a pizza! Plus for him to tell me to leave because he didn’t like being asked a question needs to get a grip. God help him if the pub ever got busy! Absolutely disgusting service! The comment the pub made about me swearing at the cook is pure lies. The cook did not like being asked when the food would arrive. Clearly he was so stressed from dealing with group of 8 he couldn’t cope. The only person that swore was the cook. Clearly trying to make themselves look better, but...

We've used this pub regularly over the last few years but recently left there feeling disappointed :( A group of us went for my son's birthday but we felt the pizzas/value for money weren't up to previous standards, i deliberately chose to go on a Sunday to use the 'bogof' they advertise on Facebook but felt let down! We've been before as a group of an odd number and paid for the pizzas and had the equivalent number free, this time we were told we were told that as there was five of us we needed to pay for three pizzas but could only have two free.........that's not the way the 'deal' is advertised imo. I've contacted them about the matter before leaving a review but aren't happy with our experience and won't be going back or recommending, shame as I've told lots of people how good it was in the past. It really took the shine off our family night out so we didn't bother staying for more drinks, one to strike...

This is a lovely traditional pub, unfortunately it's not for us, we don't like table service. A pub is a pub for going to the bar. Covid has gone, customers should be given a choice to go to the bar them selfes. We felt the service was intimadating and over bearing staff coming round every two mins asking customers if they wanted more drinks when you could see clearly they had ample drinks in front of them, so We just had the one drink and left, unless we hear you can go to the bar we wouldn't return such ashame has it is a nice pub.

Thanks for the reply it's good to know, but at the time which was the 12 of August., my partner specifically asked you yourself, if he could go to the bar but you told him it was table service. I remember quite clearly as you was sat at the bar in the passage way on an I pad it looked like you was training a new waitress. We was told very clearly it was only...